Client Care Specialist Banking
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Jouw verantwoordelijkheden
- Beantwoorden van klantenvragen via telefoon en digitale communicatiekanalen
- Adviseren over dagelijkse bankproducten en diensten
- Actief luisteren en zoeken naar de beste oplossing voor elke klant
- Administratieve opvolging van klantendossiers
- Correct registreren van klantcontacten
- Samenwerken met interne teams voor een optimale klantenervaring
- Bijdragen aan een hoge klanttevredenheid
Wie zoeken we?
- Je beschikt over een masterdiploma
- Je spreekt en schrijft vlot Nederlands
- Je bent communicatief sterk en klantgericht
- Je denkt oplossingsgericht en houdt van contact met mensen
- Je werkt nauwkeurig en neemt verantwoordelijkheid
- Je bent leergierig en staat open voor coaching en feedback
- Ervaring is geen vereiste, motivatie wel
Wat bieden wij?
- Competitief brutoloon, Maaltijdcheques, Hospitalisatieverzekering, Netto onkostenvergoeding
- Eindejaarspremie en vakantiegeld
- Woon-werkvergoeding
- Sterke coaching
- Duidelijke verwachtingen
- Een lancering binnen de financiël wereld
- Optie to Home office
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Public Sector Banking Europe
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Credit Risk Analyst
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Public Sector Banking Europe
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Senior Private Banker: Wealth Advisor for HNW Clients
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Public Sector Banking Europe
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