Clinical Field Engineer, Hospital Automation

Duties & Responsibilities

Work closely with the Sales team to develop business revenues:

Develop the funnel of opportunities and the revenues related to the Hospital Automation portfolio

Support the Sales team to develop lead generation, qualify opportunities, quote customer proposals (Equipment & Services), answer tenders, and close deals

Conduct product demonstrations and presentations for various audiences (Nurses, Doctors, IT, Biomedical engineers and Management teams)

Collaborate closely with the Project Manager on connectivity projects in the Acute Care and Alternate Care sectors

Work closely with Delivery and Service teams to ensure Customer Satisfaction

Support Technical, Clinical and Sales teams to implement and maintain our solutions

Act as the customer advocate for all matters involving Automation Solutions; serve as a bridge between customer needs and our global specialty teams (clinical, marketing, engineering)

Collaborate with central teams to implement the company strategy & collect regional information

Conduct competition & market analysis

Provide product suggestions, improvements, and enhancements

Participate in local Sales/Marketing events (symposia, tradeshows…)

Train Sales & Clinical Systems teams

Collaborate closely with 3rd parties to enable new Hospital Automation projects, such as:

Medical device companies

HIS / EMR companies

Minimum & Preferred Qualifications and Experience

Experience in Informatics (Infrastructure, Network, Database, Cloud Computing) and/or Hospital Information Technology

Experience in Sales / Pre-sales activities

Knowledge of interoperability standards (IHE, HL7, etc.)

Good understanding of hospital workflows, Intensive Care, Perioperative Care and the healthcare ecosystem

Fluent English required; French and Dutch are a real asset

Education

Bachelor’s Degree or similar education level in healthcare sciences (IS-IT / Biomedical Engineering) is preferred