Customer Onboarding Specialist
Il y a 6 jours
, Belgique
TELUS Digital
Temps plein
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Gratuit avec email ou Google
Customer Onboarding Specialist (Multilingual with German)
Location:
Hybrid from the Dublin Office
Operational hours: 8am
- 4.30pm (Monday to Friday), no weekends
- 4.30pm (Monday to Friday), no weekends
Salary:
€36,400 + monthly performance bonus
We believe Customer Success is more than one specific role. It is rather an integral part of our company culture and defines how our customer-facing teams work. As part of our Customer Onboarding team, you’ll have the opportunity to enable our customers to understand the product, give feedback, encourage their growth, and make their people processes more successful. You might get involved in many different projects, such as helping improve process efficiencies or improving the overall customer experience.
Join and become part of our exciting journey
Some of the tasks in your future role:
● Independent analysis of our new customers' requirements regarding the product (HR software)
● Structured support of implementations through e-mails, video calls.
● Ensuring customer satisfaction through competent advice on the product
● Validation, preparation, and assistance with importing customer data
