Business analyst

Nexeo is looking for an experienced Expert Business Analyst to join the Fraud Cluster within the Customer Servicing & Efficiency Tribe of a leading financial institution.

Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.

The Fraud Cluster is responsible for developing innovative solutions to prevent, detect, and combat fraud while supporting the bank-wide fraud strategy. You will play a key role in delivering customer-centric solutions that improve fraud prevention capabilities, automate processes, and enhance operational efficiency.

Working in an Agile environment, you will collaborate with Product Owners, business stakeholders, developers, and cross-functional teams to deliver high-value initiatives from ideation to implementation.

Your Responsibilities

As an Expert Business Analyst, you will act as both a Business Analyst and Feature/Opus Owner, leading business initiatives from ideation through delivery.

Your responsibilities will include:

• Lead end-to-end business analysis activities for Features and Opuses within the Fraud Cluster.
• Facilitate Agile ideation and refinement workshops with business stakeholders and delivery teams.
• Gather, challenge, analyze, and document business requirements to ensure strategic alignment and operational efficiency.
• Translate business needs into clear functional requirements and user-focused solutions.
• Ensure customer experience considerations are fully integrated into proposed solutions.
• Coordinate and align stakeholders throughout the ideation and refinement phases.
• Produce functional documentation that enables development teams to work autonomously.
• Support functional analysis whenever required.
• Validate business requirements using mock-ups, prototypes, visualizations, and workshops.
• Collaborate closely with Product Owners to define priorities and solution scope.
• Identify risks, dependencies, constraints, and impediments while proactively proposing mitigation actions.
• Ensure transparent communication with business stakeholders and project contributors.
• Participate in end-to-end testing activities and coordinate User Acceptance Testing (UAT).
• Monitor testing progress, defects, risks, and quality throughout delivery.
• Support business teams during solution deployment through change management and user onboarding.
• Monitor post go-live activities to ensure successful adoption of new functionalities.

Required Experience

Must-Have

• Minimum 6 years of experience as a Business Analyst.
• Proven experience leading business analysis activities in complex Agile environments.
• Experience as Feature Owner and/or Opus Owner.
• Strong expertise in Agile ideation and refinement techniques.
• Excellent business analysis, requirements gathering, and stakeholder management skills.
• Experience contributing to functional analysis.
• Strong involvement in testing activities, including UAT preparation and execution.
• Advanced knowledge of Microsoft Office, particularly Excel, data visualization, and reporting tools.
• Ability to translate business requirements into functional solutions.

Nice-to-Have

• Experience within the Banking or Financial Services sector.
• Knowledge of Fraud Prevention and Fraud Detection processes.
• Understanding of fraud monitoring tools and fraud management strategies.
• Functional and technical understanding of banking applications.

Soft Skills

We are looking for someone who demonstrates:

• Strong analytical and conceptual thinking abilities.
• Curiosity and continuous improvement mindset.
• Excellent problem-solving capabilities.
• Strong ownership and autonomy.
• Customer-centric mindset.
• Excellent stakeholder management and communication skills.
• Structured and organized approach.
• Ability to work collaboratively within Agile teams.
• Proactive attitude and solution-oriented mindset.
• Ability to manage multiple priorities in a dynamic environment.
• Open-mindedness and adaptability to change.
• Ability to integrate change into product roadmaps and business strategies.

Languages

• Dutch: Strong written and spoken communication skills.
• French: Strong written and spoken communication skills.
• English: Strong written and spoken communication skills. xirbnpk

Education

• Master's degree or equivalent through relevant professional experience.