Onsite IT Support Team Lead – Brussels
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Netcompany Belgium is seeking a Team Leader, IT Support to lead the on-site proximity IT support team in Brussels, ensuring reliable service delivery and continuous improvement across projects for EU institutions and private clients.
You will coach 30+ engineers, plan shifts, manage resources, monitor SLAs, handle escalations, and report progress to management, while collaborating with senior stakeholders and fostering a high-performance, compliant, ITIL-driven service culture.