Senior Services Manager

Il y a 17 heures

Brussels, Belgique LinkedIn Temps plein

B2B contract

Brussels, Belgium



The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

Skills, knowledge, experience required:

  • Sound experience in IT services engineering, planning, operations, maintenance and management;
  • Demonstrable of experience as a line manager and provide evidence of having the ability of being a motivator and mentor;
  • Sound experience on the Configuration Management and Change Management processes and tools;
  • ITIL Expert /Managing Professional;


Desirable:

  • PRINCE 2 Foundation level or PMI PMP;
  • MSP Foundation. xlxgzvr


Duties/role:

  • Deputizing for higher-grade staff when required;
  • Performing additional duties and responsibilities as assigned;
  • Working independently while supporting the delivery and continuous improvement of CIS services;
  • Managing Deployable CIS infrastructure and ensuring system readiness in line with the SLA;
  • Managing DCIS Configuration Management and ensuring all assets are maintained in known configuration states;
  • Managing Change Management plans and updating configuration baselines to meet evolving operational requirements.