Scrum Master

Scrum Master Expert | Complex Banking Environment |

We are looking for an experienced Scrum Master Expert to lead a squad within a complex international banking environment.

This is not a role limited to facilitating Agile ceremonies. You will take an active role in delivery leadership, cross-functional dependency management, continuous improvement and stakeholder coordination within an ecosystem of 200+ squads and a highly interdependent architecture.

What you will do

Agile Excellence & DevOps

• Ensure effective application of Agile and DevOps practices within the squad
• Facilitate key ceremonies including Daily, Sprint Planning, Review and Retrospective
• Build a culture of trust, transparency and continuous feedback
• Coach team members individually and collectively
• Drive continuous improvement and challenge the team to raise its level of performance

Delivery & Dependency Management

• Take end-to-end responsibility for feature delivery, including features requiring contributions from multiple squads and tribes
• Navigate a complex organisational environment to identify and remove bottlenecks
• Understand technical issues and architecture diagrams sufficiently to engage the right technical stakeholders
• Ensure rigorous follow-up from development through to production

Leadership

• Go beyond simply executing the Scrum Master role: challenge the squad to continuously improve
• Proactively identify and communicate risks and issues to management
• Combine squad empowerment with a strong, hands-on leadership approach
• Act as a catalyst for collaboration across teams and organisational boundaries

International & Distributed Teams

• Lead and support an international, multicultural squad
• Work effectively with both onshore and offshore team members, particularly colleagues based in India
• Ensure remote and relocated team members remain fully integrated into the squad and its ways of working

What we're looking for

• Proven experience as a Scrum Master in a large and complex organisation, ideally within banking, insurance, telecom or another large-scale enterprise environment
• Strong understanding of Agile and DevOps principles
• Genuine technical/IT affinity and the ability to understand architecture, technical dependencies and IT-related issues
• Excellent communication and stakeholder management skills
• Natural leadership, initiative and confidence to challenge the status quo
• Ability to operate effectively within large-scale governance, processes and multi-team delivery structures
• Proven experience managing multicultural and partially offshored teams
• Fluent English is imperative
• French and/or Dutch are highly appreciated

This role is particularly suited to someone who:

• Has experience coordinating delivery across multiple squads and teams
• Is comfortable operating in a complex organisational and technical landscape
• Takes ownership rather than waiting for problems to be escalated
• Has the confidence to challenge both the squad and management constructively
• Combines Agile expertise with strong delivery and leadership capabilities

If you are an experienced Scrum Master who thrives in complex, large-scale environments and enjoys turning cross-team challenges into successful delivery, we would be interested in hearing from you.

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