Shift Lead

h3About DayOne Data Centers /h3 pDayOne Data Centers is a Singapore-headquartered global digital infrastructure platform that develops and operates next-generation data centers across Asia Pacific and Europe. Trusted by leading hyperscalers and businesses, the company engineers, builds, and operates high-capacity, AI-ready campuses with speed, scale, and reliability. /p h3POSITION OVERVIEW /h3 pReporting to the Shift Manager, the Shift Lead is responsible for overseeing the operations of a team of shift technicians. This role ensures that all critical services and building services are maintained to the highest standards. The Shift Lead will ensure that shift handover reports are prepared and completed on time, guaranteeing a seamless transition between shifts. /p h3Responsibilities: /h3 h3Leadership and Supervision: /h3 ul lipLead and manage a team of shift technicians, ensuring they perform their duties effectively. /p /li lipProvide guidance and support to team members, fostering a collaborative and productive work environment. /p /li lipConduct regular performance reviews and provide feedback to team members. /p /li /ul h3Operational Oversight: /h3 ul lipEnsure all data centre operations are running smoothly and efficiently during the shift. /p /li lipMonitor critical services and building systems to identify and address potential issues promptly. /p /li lipCoordinate with other departments and stakeholders to resolve operational challenges. /p /li /ul h3Shift Handover Management: /h3 ul lipPrepare detailed shift handover reports, documenting all relevant information, incidents, and actions taken during the shift. /p /li lipEnsure shift handover reports are completed and communicated effectively before the end of each shift. /p /li lipConduct shift handover meetings to brief the incoming shift on the current status and any ongoing issues. /p /li /ul h3Compliance and Safety: /h3 ul lipEnsure compliance with all safety protocols, standard operating procedures, and regulatory requirements. /p /li lipConduct regular safety drills and training sessions for the shift team. /p /li lipReport and document any safety incidents or near-misses promptly. /p /li /ul h3Technical Support: /h3 ul lipProvide technical assistance and support to the shift team as needed. /p /li lipTroubleshoot and resolve technical issues that arise during the shift. /p /li lipCoordinate with the technical support team for complex problem resolution. /p /li /ul h3Continuous Improvement: /h3 ul lipIdentify opportunities for process improvements and operational efficiencies. /p /li lipImplement best practices and continuous improvement initiatives within the shift team. /p /li lipParticipate in training and development programs to enhance skills and knowledge. /p /li /ul h3Qualifications: /h3 ul lipBachelor's degree in Engineering, Information Technology, or related field)
- Minimum (2) years of experience in data centre operations or a similar role. /p /li lipStrong leadership and team management skills. /p /li lipExcellent communication and interpersonal skills. /p /li lipTechnical proficiency in data centre systems and operations. /p /li lipAbility to work in a fast-paced, 24/7 operational environment. /p /li lipStrong problem-solving and decision-making abilities. /p /li lipKnowledge of safety protocols and compliance standards. /p /li /ul pDayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. /p