Senior IT Systems Administrator

ppAt XTEL, we excel in understanding large FMCG players. As a leading software provider of sales automation solutions for the Consumer Goods Industry worldwide, our mission is to partner with our customers to unlock growth through smart investment and optimize their promotional plans. /ph3Position Overview /h3pXTEL is looking for a Senior IT Systems Administrator who is practical, reliable, and motivated to improve how internal IT works at scale. You will help shape and run a secure, efficient, and employee-friendly IT environment across Microsoft cloud services, devices, identity, and operational processes. /ppThis is not a purely reactive support role. We are looking for someone who enjoys improving systems, simplifying complexity, and building IT operations that are secure, scalable, and easy to use. /ph3Key Responsibilities /h3ulliManage and continuously improve core Microsoft cloud services, including Microsoft 365, Entra ID, Exchange Online, SharePoint, Teams, OneDrive, and related security capabilities. /liliOversee identity and access administration, including user lifecycle processes, dynamic groups, RBAC, conditional access, MFA, privileged access workflows, and device compliance policies. /liliSupport and improve endpoint management across Windows and macOS devices through Intune, including enrollment, configuration, compliance, patching, application deployment, and security baselines. /liliMaintain and enhance Azure networking and VPN connectivity to support secure access across office and remote environments. /liliContribute to the administration and continuous improvement of security and compliance tooling, including Defender, Purview, Sentinel, and related monitoring workflows. /liliHandle L2 and L3 escalated tickets across IT and closely related business support areas, helping resolve complex issues in a reliable and timely way. /liliAct as a primary or backup point of support during incident response activities, including escalation handling, triage, containment support, and post-incident follow-up. /liliSupport audit and compliance activities by helping operate controls, maintain documentation, and provide evidence for programs such as ISO 27001 and SOC 2. /liliCreate and maintain runbooks, technical documentation, and repeatable operational processes that improve service quality and reduce manual effort. /liliIdentify and implement automation opportunities using tools such as PowerShell, Microsoft Graph, Logic Apps, or similar technologies. /liliProvide technical coverage for the Leuven office while also supporting employees across other locations as needed. /liliParticipate in an on-call rotation to help ensure continuity and reliability of key internal IT services. /li /ulh3Qualifications /h3ulliYou have strong hands-on experience managing Microsoft cloud environments, including Microsoft 365, Entra ID, and endpoint management. /liliYou understand identity and access management, including conditional access, MFA, role-based permissions, and lifecycle administration. /liliYou have experience supporting Windows and macOS devices in a business environment using modern device management tools. /liliYou have good knowledge of Azure networking, VPN connectivity, and secure access principles. /liliYou are comfortable troubleshooting complex IT issues and working with both technical and non-technical stakeholders. /liliYou look for ways to improve operational processes through scripting, automation, or workflow optimization. /liliYou are comfortable working in an international, cross-functional environment with a strong focus on security, reliability, and employee experience. /liliYou have an advanced level of spoken and written English. /li /ulh3Nice to have /h3ulliExperience with Microsoft security and compliance tools such as Defender, Purview, or Sentinel. /liliFamiliarity with Azure DevOps administration or support for engineering-focused environments. /liliExposure to compliance frameworks such as ISO 27001 or SOC 2. /liliMicrosoft certifications or similar relevant technical certifications. /li /ulh3Geographical Location /h3pOnsite role in our Leuven office with possibility of hybrid working /ph3What

We Offer
/h3ulliHybrid working set-up /liliCompetitive Salary Package and Bonus scheme /liliA challenging role in a fast-growing AI-driven company /liliA diverse and international team with strong ownership and a can-do mentality /liliOpportunities to contribute meaningfully to the organization’s growth and development /li /ulpIf you have strengths to share, we’d love to hear from you. We value diverse backgrounds and experiences, so don’t hesitate to apply even if you don’t meet all criteria. /ppXTEL is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals wit