Starter/Junior Technical Support Engineer

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Antwerp, Flanders, Belgique Resolvo Engineering B.V. Temps plein

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h3Junior Technical Support Engineer | Automation /h3 pAre you at the start of your technical career and eager to develop into an internationally recognised specialist in industrial automation? Then this is an excellent opportunity for you. /p pAs a Junior Technical Support Engineer, you will join the European headquarters of a global market leader in automation solutions, based in Mechelen, Belgium. You will provide technical advice, support system integration and troubleshoot advanced barcode scanners and identification systems for European sales teams and customers. /p pYou will work closely with colleagues in Sales and Engineering, while also contributing to product demonstrations and training new Sales Engineers. /p pYou don't need to know everything from day one. During your initial period, you will receive comprehensive onboarding, training, guidance and hands-on experience. /p pThis position is specifically aimed at graduates and early-career professionals with little to no technical work experience (up to two years). /p h3What will you do? /h3 ul liProvide technical advice and support system integration for European sales teams. /li liAnalyse complex customer enquiries and assess the feasibility of sensor solutions. /li liTroubleshoot technical issues in the laboratory by replicating customer configurations. /li liSupport customers with scanner-related issues via video calls, email and direct contact. /li liDeliver product demonstrations and train new Sales Engineers. /li liTravel within Europe (approximately 30%) to support product launches and provide on-site technical assistance. /li /ul h3What do you bring to the table? /h3 ul liA completed technical or science-related degree (e.g. Bio Engineering, Electrical Engineering, Physics, Computer Science or a similar discipline). /li libA recent graduate or a maximum of two years of professional experience. /b /li liAn interest in hardware and/or software; programming knowledge is an advantage. /li liFluency in English; an additional European language is a significant plus. /li liBased in the Mechelen/Brussels region /li liStrong analytical and problem-solving skills, with the ability to explain technical concepts in a clear and accessible way. /li libA valid Driving licence /b /li /ul h3What's in it for you? /h3 ul liAnnual gross starting salary of b€52,000 /b and a permanent employment contract. /li li13th-month salary, performance bonus and eco vouchers. /li liBrand-new laptop and smartphone. /li li25 days of annual leave. /li liExcellent pension scheme and a clear career development path towards a Senior or Management position. /li liComprehensive relocation package, including financial assistance with your move. /li /ul h3Location /h3 pMechelen, Belgium /p pUnfortunately, the company is unable to provide visa sponsorship or work permit sponsorship. /p

Starter/Junior Technical Support Engineer

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