ServiceNow Functional/Technical Consultant

Il y a 5 heures
Arrondissement of BrusselsCapital, Brussels, Belgique Technology & Risk Recruitment Temps plein
pbRole: /bServiceNow Technical / Functional Consultant – Junior Medior /p pbContract: /b Long-term /p pbDuration: /b12 Months+ extensions /p pbLanguages: /b English + French or Dutch /p pTRR is working with a client on a number of new ServiceNow projects and is looking for experienced bServiceNow Technical / Functional Consultant /b at both junior and Medior level. /p h3About the role /h3 pAs a Functional-Technical Consultant, you bridge business and technology on the ServiceNow platform. You gather requirements with stakeholders, translate them into solid designs, and build and configure the solution yourself, so you see projects through from first workshop to go-live. /p h3Your responsibilities /h3 ul liRun workshops with business users to understand their needs and processes /li liTranslate requirements into functional and technical designs, user stories and acceptance criteria /li liConfigure and develop ServiceNow functionality: forms, catalog items, Flow Designer flows, UI policies, Business Rules, Script Includes and Client Scripts /li liBuild and support integrations with other systems via REST/SOAP and IntegrationHub /li liPromote out-of-the-box solutions and advise clients on best practices /li liTest your work, support UAT and resolve defects /li liWrite documentation and transfer knowledge to client teams /li li(Senior) Lead workstreams, guide colleagues and act as a trusted advisor to client stakeholders /li /ul h3Your profile /h3 ul liA solid mix of functional analysis and hands-on configuration and development skills /li liGood knowledge of ITSM processes (ITIL); experience with ITOM, HRSD, CSM or SPM is a plus /li liExperience working in Agile/Scrum teams /li liStrong communication skills, comfortable with both business and technical audiences /li liFluent in Dutch and/or French, and English /li liServiceNow CSA required; CAD and/or CIS certifications are a plus /li /ul pIf you are an experienced ServiceNow Functional Analyst with strong business analysis and process experience, and you are interested in a long-term Brussels-based project, we'd be keen to hear from you. /p

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