Technical Writer

Il y a 4 heures

Arrondissement of BrusselsCapital, Brussels, Belgique La Fosse Temps plein

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pWe are looking for an experienced bTechnical Writer /b to join a technology environment in Brussels. The successful candidate will be responsible for creating, improving and maintaining clear technical and operational documentation, working closely with IT and business stakeholders. /p pThe role requires strong knowledge of bITIL v4 /b and the ability to translate complex technical information into structured, user-friendly documentation. /p h3Key Responsibilities /h3 ul liCreate and maintain high-quality technical and operational documentation. /li liDocument IT services, processes, procedures and workflows. /li liDevelop documentation aligned with bITIL v4 /b practices. /li liWork closely with technical teams, service managers and other stakeholders to gather information. /li liTranslate complex technical concepts into clear documentation for technical and non-technical audiences. /li liReview existing documentation and identify areas for improvement. /li liMaintain consistency, accuracy and appropriate version control across documentation. /li liProduce materials such as process guides, operational procedures, knowledge articles, user guides and technical manuals. /li liSupport continuous improvement of internal documentation standards. /li /ul h3Required Experience /h3 ul liPrevious experience as a bTechnical Writer /b within an IT or technology environment. /li liStrong knowledge and practical understanding of bITIL v4 /b. /li liStrong ability to understand and document technical processes. /li liExperience working with IT operations, service management or infrastructure teams. /li liExcellent attention to detail and ability to structure complex information clearly. /li liStrong stakeholder management and communication skills. /li liComfortable working within a bhybrid environment in Brussels /b. /li liExperience within a large enterprise, consultancy or public-sector environment. /li liExperience documenting ITSM processes, including incident, problem, change and service management. /li liKnowledge of tools such as bServiceNow, Jira or Confluence /b. /li /ul

Technical Writer

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