Claim Center Application Owner

Il y a 4 heures

Arrondissement of BrusselsCapital, Brussels, Belgique Technopride Ltd Temps plein
pBruxelles, Belgium | Posted on 23/10/2025 /ppWe provide end-to-end IT solutions and services including Applications services, Data Analytics services, AI/ML Technologies and Professional services in the UK and EU market.br/ph3Job Description /h3h3bRole Overview /bbr/h3pWe are seeking an experienced and proactive bClaimCenter Application Owner /b to take full ownership of the ClaimCenter platform within the bnon-life insurance claims domain /b. The successful candidate will serve as the primary liaison between business, IT, and external partners, ensuring seamless system operation, continuous improvement, and strong stakeholder alignment. This role demands a deep understanding of insurance claims processes, agile delivery, and enterprise application management.br/ph3bKey Responsibilities /bbr/h3pServe as the bprimary point of contact /b and overall owner for the ClaimCenter platform.br/ppManage and maintain the ClaimCenter roadmap, overseeing upgrades, enhancements, and integrations.br/ppLead Agile ceremonies such as bdaily stand-ups, sprint planning, reviews, and retrospectives /b to ensure delivery alignment.br/ppCollaborate closely with business stakeholders to gather requirements and translate them into actionable buser stories /b and technical deliverables.br/ppEnsure that the ClaimCenter application supports and aligns with core bnon-life insurance claims /b processes and business goals.br/ppOversee and monitor system performance, coordinating with internal teams and vendors to resolve issues efficiently.br/ppMaintain comprehensive documentation to ensure compliance with internal standards, governance, and regulatory frameworks.br/ppDrive effective coordination across bcross-functional teams /b (business, development, QA, and infrastructure) for smooth release cycles.br/ppProvide guidance and support to the development and testing teams, ensuring high-quality solution delivery.br/ph3bRequired Skills Experience /bbr/h3pStrong bdomain expertise in non-life insurance claims /b operations and systems.br/ppProven experience as a bScrum Master /b, Agile Delivery Lead, or Application Owner.br/ppExcellent bcommunication, leadership, and stakeholder management /b skills.br/ppDemonstrated ability to bwork independently /b and take full ownership of application lifecycle management.br/ppExperience managing or supporting benterprise applications /b (ClaimCenter experience preferred).br/ppStrong knowledge of bintegration frameworks and APIs /b, including experience with solutions such as Belmap, RDR (Rapid Dispute Resolution), RDC (Remote Deposit Capture), and RSR (Regular Supervisory Report).br/ppUnderstanding of blegal, compliance, and regulatory requirements /b within the insurance industry.br/ppFluency in bEnglish /b, with working proficiency in bFrench or Dutch /b.br/ppExperience working within the Belgian insurance market is highly desirable.br/ph3bPreferred Qualifications /bbr/h3pBachelor’s or Master’s degree in Information Technology, Computer Science, or a related discipline.br/ppRelevant certifications in bAgile, Scrum, or ITIL /b frameworks.br/ppStrong analytical and problem-solving mindset with a focus on continuous improvement.br/p