Head of Customer Experience

Il y a 5 heures

belgium Jobgether Temps plein

Jobgether, on behalf of its partner, is seeking a Head of Customer Experience based in Belgium. You will lead the CX strategy for satisfaction, retention, memberships, and repeat revenue, building scalable processes and a high-performing team while partnering with Marketing and Operations to improve the customer journey across locations.

This senior role focuses on customer insights, journey optimization, and revenue opportunities through loyalty programs and targeted campaigns.