IT Supervisor
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- Balance technical hands-on work with leadership responsibilities.
- Stable and growing leading organization
About Our Client
The hiring company is a well-established organization with a strong presence across Asia. The company is recognized for its commitment to quality, innovation, and continuous growth, providing a collaborative and people-focused working environment.
Job Description
- Lead and mentor the IT team, ensuring efficient service delivery and strong user support.
- Oversee IT infrastructure, systems availability, and operational performance.
- Manage relationships with external technology partners, service providers, and software vendors.
- Drive IT initiatives that improve operational efficiency, user experience, and technology reliability.
- Establish and maintain IT policies, standards, and documentation.
- Support budgeting, technology planning, and resource allocation activities.
- Ensure security controls and best practices are implemented across business systems and infrastructure.
- Monitor IT risks and recommend appropriate improvement opportunities.
- Collaborate with business stakeholders to understand operational needs and deliver practical technology solutions.
The Successful Applicant
- 7+ years of IT experience with proven experience leading and mentoring IT teams.
- Strong understanding of networking fundamentals, including LAN/WAN, wireless networks, firewalls, DNS, and DHCP.
- Experience managing IT infrastructure and end-user support in a multi-site environment.
- Hands-on experience with Windows environments, Active Directory, and common enterprise IT systems.
- Experience in IT procurement, asset management, and vendor coordination.
- Basic familiarity with cloud platforms such as Azure, AWS, or Google Cloud.
- Strong communication and stakeholder management skills.
- Ability to balance hands-on technical responsibilities with team leadership and operational planning.
What's on Offer
- Performance bonus (with opportunity for higher payout based on performance).
- Provident fund and comprehensive health insurance.
- Dental allowance and employee assistance benefits.
- Wellness initiatives including free massage sessions and therapist support.
- Regular team activities and employee engagement programs.
- Etc.
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