Coordinator Commercial Steering

As a Commercial Steering Coordinator, you support Hapag-Lloyd Benelux in improving commercial performance. You turn data into clear insights, explain deviations and trends, and help internal stakeholders align on priorities and actions. This role requires strong business understanding and communication skills.
Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 portsworldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.

Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.

When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.

We believe that every exploration is a chance to grow, and every port is a place to belong.
Your Journey, Our HorizonGroup and hospitalization insuranceHapag-Lloyd Global Bonus planMeal vouchersVery extensive training offerTalent Development ProgramCycling allowance 0,27 per kmBike Lease planPublic transport passVarious social eventsQualificationsCommercial mindset with strong stakeholder management skills; able to influence without formal authorityStrong in interpreting numbers, spotting anomalies and finding explanations with the businessStructured, proactive and comfortable working under pressureFluent in Dutch and EnglishAdvanced Excel skills (formulas, pivot tables, charts)Experience with BI/reporting tools such as QlikSense/QlikView and/or Salesforce reporting is a plusExperience with process improvement (Lean/Six Sigma) is a plus, but not requiredNo programming required; affinity with data and reporting is importantTechnical RequirmentsMicrosoft Office, especially ExcelFamiliarity with BI/reporting tools (QlikSense/QlikView and/or CRM reporting) is a plusBasic understanding of KPI and reporting conceptsExperience with CRM systems (Salesforce or similar) is a plusIdentify deviations, trends and opportunities in volumes, revenues and customer performance, and translate them into clear recommendations and actionsAlign priorities across Sales and other internal stakeholders and create buy-in for decisions and focus topicsMonitor commercial KPIs and sales performance and propose corrective actions to support target achievementPrepare forecasts, reports and management updates and ensure consistent definitions and a single source of truthTrack market and competitor developments and translate them into commercial implicationsSupport pricing and customer focus discussions with structured analyses and business rationaleSupport customer segmentation and targeted sales approaches together with the sales team and monitor effectivenessDrive practical improvements in reporting and commercial processes in collaboration with relevant teamsProvide ad-hoc support to the Sales Director (administrative and analytical)Posting Date: