Lead IT Technician

Il y a 7 jours

belgium belgium ATG Europe Temps plein

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pWe are looking for a Lead IT Technician on behalf of the European Space Agency (ESA) for their location in Redu, Belgium, to join their IT Department. /ppPlease note that this position requires full on-site support. /ppPlease note, the successful candidate will be employed by ATG Europe (or one of its subsidiaries). Furthermore, upon selection, they will be subject to a general security screening performed by an external provider (further information will be provided at interview stage). /ppThe successful candidate will be tasked with, but not limited to: /pulliProvide 1st and 2nd level call resolution (on location and/or remotely) in the following areas: Windows OS based client devices (Windows 7, Windows 10); /liliMac OS-based client devices; /liliMobile phones and smartphones; /liliOffice 365; /liliNetwork and local printing facilities; /liliSpecific corporate applications; /lili1st line networking (LAN, WiFi); /liliApproved client applications (i.e. SAP, Adobe, MS Office, Encryption tools, etc.). /liliEvaluate, categorise and log user requests, problems and pro-actively follow up these requests to ensure timely resolution of the delivery and deployment of new workstations (PC’s / laptops) and maintenance and replacement of existing workstations, as well as other systems like mobile devices and printers; /liliMaintain, update and integrate Knowledge Base DB, procedures and working instructions; /liliAssist and advise the user community in the technical and functional use of the Client’s Corporate services and applications. /li /ulpATG is dedicated to diversity and inclusion and is an equal opportunity employer. Regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, handicap or any other reason protected by relevant state or municipal legislation, we are pleased to consider all eligible candidates for employment. /ph3Requirements /h3pPlease ensure that your CV clearly explains how you meet the essential requirements . If it doesn’t align completely with the essential criteria, it could result in rejection. /pulliVocational training in Information Technology or similar subject; /liliA Bachelor’s Degree in Information Technology or a similar subject is a strong asset; /liliAt least 7 years of relevant work experience; /liliMAC experience; /liliKnowledge of IBM notes client platform is an asset; /liliProactive and customer-focused mind-set; /liliWork experience in an international environment is considered an advantage; /liliWillingness to occasionally work outside regular office hours; /liliExperience leading a (small) team is an asset; /liliCandidates must be eligible to work in the EU; /liliFluent in English, both spoken and written; /liliWorking knowledge of the French language; /liliWilling and able to be present on-site 5 days per week; /liliDue to the nature of the role, candidates must be in possession of a valid driver’s license. /li /ul

Lead IT Technician

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Lead IT Technician

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