Data Management Analyst

The Role

Our client is looking for a Data Management Analyst to support the accuracy, setup, maintenance, and overall integrity of master data. This role is responsible for ensuring high-quality, consistent, and reliable data across business applications, including ERP systems.

The successful candidate will use strong analytical and problem-solving skills to understand and deliver business data requirements. They will play an important role in maintaining data integrity across the organisation, with a strong understanding of master data management, information lifecycle management, data modelling, data governance, and business requirements gathering.

This role is based at our client's offices in Kontich & Antwerp, Belgium offices and reports directly to the Global MDM Manager.

Key Responsibilities

Master Data Management & Analysis

• Execute master data setup, maintenance, and configuration across ERP systems and other business applications.
• Manage master data requests through workflow tools and central mailboxes, ensuring requests are completed accurately and within agreed service levels.
• Partner with internal and external stakeholders to ensure data management processes, policies, and procedures are followed.
• Review and analyse business requests to ensure they are complete, accurate, and compliant with established data standards before processing.
• Identify, investigate, and resolve master data discrepancies and data quality issues.
• Provide master data support to business functions across IKO as required.
• Collaborate with business teams to understand their data requirements and provide data-driven recommendations.
• Review and continuously improve master data request guidelines, processes, and procedures to increase efficiency and data quality.
• Escalate complex or high-impact data issues to the Global MDM Manager when appropriate.

Data Quality, Governance & Continuous Improvement

• Monitor the overall health and quality of master data and perform regular data cleansing activities.
• Conduct data audits, validation checks, and quality assessments to identify gaps, trends, and improvement opportunities.
• Analyse data and processes to identify opportunities for redesign, optimisation, and continuous improvement.
• Maintain a strong understanding of end-to-end business processes and apply this knowledge to support data integrity and management.
• Complete daily and weekly data quality and integrity activities.
• Ensure agreed service level agreements (SLAs) are consistently met.
• Work independently to investigate and resolve moderately complex data issues, seeking guidance or escalating more complex matters when required.
• Contribute to the development and continuous improvement of data governance standards, controls, and processes.

Business Analysis & Cross-Functional Collaboration

• Support internal projects requiring data analysis, master data expertise, or data quality support.
• Gather and analyse business requirements for workflow, process improvement, and other initiatives that may impact master data.
• Apply business analysis techniques to identify data requirements, process dependencies, and potential impacts.
• Work closely with Business, IT, MDM, and other cross-functional teams to understand requirements and provide analytical insights.
• Support the design and implementation of improved data and workflow processes.
• Build effective working relationships across the organisation and contribute positively within a collaborative, team-oriented environment.

Our Ideal Candidate

We are looking for someone who combines strong analytical capabilities with a practical understanding of master data and business processes.

Experience & Qualifications

• Minimum 2 years’ experience in Master Data Management or a closely related data management role.
• Previous experience working with ERP systems, ideally JDE or a similar platform.
• Experience in data governance, data quality, or a related discipline.
• Experience using data governance or master data management tools is an advantage.
• Intermediate proficiency in SQL and other data analysis tools.
• Strong proficiency in Microsoft Excel, including advanced features such as PivotTables, lookups, and data analysis functions.
• Good working knowledge of Microsoft Word, PowerPoint, and Outlook.
• University degree or college diploma in IT, Computer Science, Data Management, Business Analysis, or a related field; equivalent relevant experience may also be considered.

Skills & Competencies

• Strong analytical and critical-t