Global Key Account Manager

About FPS

At FPS, Flexible Packaging Solutions, 3,500 colleagues across 19 countries work together to create flexible packaging solutions that protect products people rely on every day, from food to pharmaceuticals.

Our global workforce brings together 31 nationalities and four generations, combining different perspectives, experiences and ideas across our organization. Women represent 51% of our colleagues, and we are proud to be Great Place to Work Certified in every country where certification is eligible.

Across 13 production plants and 22 sales locations, we produce FIBCs (Big Bags), container liners and other sustainable packaging solutions for customers around the world.

Sustainability is an important part of how we operate. Our EcoVadis Platinum rating places FPS among the top 1% of companies worldwide for sustainability performance.

Our impact also reaches beyond our business. Through our WaterSafe program, we have supported around 4.3 million people in gaining access to clean water.

At FPS, you will have the opportunity to grow through real projects, meaningful feedback and the freedom to bring new ideas to life.

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.

Come as you are. Grow with purpose. Join FPS.

This role is based in the Benelux region.

Key Responsibilities

Strategic Account Management

• Develop and execute long-term account plans aligned with customer priorities and FPS objectives.
• Build executive-level relationships across Procurement, Sustainability, Supply Chain, Operations and Senior Leadership.
• Drive retention, organic growth and margin improvement through value-based commercial engagement.
• Lead regular business reviews and strategic alignment meetings with key customers.

Commercial Growth & Business Development

• Identify and close profitable new opportunities across Global and Multi-National Accounts.
• Drive growth through cross-selling, innovation, sustainability initiatives and geographic expansion.
• Lead negotiations, global tenders and RFPs/RFQs, developing compelling value propositions around total cost of ownership and supply security.
• Build and maintain an active opportunity pipeline.

Cross-Functional Leadership

• Coordinate Commercial, Operations, Supply Chain, Finance and Quality in a team-based selling model.
• Ensure alignment between customer expectations and internal capabilities.
• Navigate cross-cultural business environments and build effective relationships with global customers, suppliers and supply-chain partners.

Market Intelligence

• Monitor market trends, competitor activity, raw material developments and supply-chain dynamics to identify opportunities and risks.
• Translate data and market insights into actionable commercial strategies and share relevant insights with FPS leadership.
• Maintain a strong understanding of cost, quality, lead-time and service trade-offs in competitive international markets.

Skills & Competencies

Customer & Commercial Leadership

• Strong customer-centric mindset with a value-based selling approach and a strong focus on execution.
• Strong Key Account Management capabilities, including customer development, relationship management and long-term commercial planning.
• Proven commercial negotiation and stakeholder-management skills, with the ability to manage complex negotiations and deliver measurable outcomes.
• Ability to manage complex international customer organizations across multiple countries.
• Ability to build effective relationships across different cultures and with customers, suppliers, manufacturers and other business partners.

Strategic & Analytical Thinking

• Strong business acumen, including pricing, profitability, margins and total cost of ownership.
• Highly analytical, process-oriented and results-driven, with the ability to translate data, market insights and commercial strategy into actionable initiatives.
• Strong understanding of manufacturing, sourcing and supply-chain dynamics, particularly in highly competitive and cost-sensitive environments.
• Ability to balance commercial priorities across cost, quality, lead time, service and supply security.

Leadership & Communicat