AI & Automation Solutions Analyst

Job description Turn business challenges into secure, scalable AI solutions. As an AI & Automation Solutions Analyst, you combine business analysis, stakeholder collaboration and hands-on development in Microsoft Copilot Studio and Power Automate to deliver AI and automation solutions that create measurable value. You work in an innovative environment where you shape, build and continuously improve AI-driven processes and digital workflows.

At Equans, we believe that diverse talents strengthen our teams. We actively build an inclusive work environment where everyone feels welcome, can be themselves, and we encourage everyone to apply.

Your work location: Brussels.
Zoom on the job: facilitate workshops to understand business objectives, challenges and opportunities
analyse current and future business processes and identify relevant AI and workflow automation use cases
estimate solution costs and support business case development
collect, analyse, challenge and prioritise business, functional and non-functional requirements
document user stories, acceptance criteria, process models, data requirements, controls and expected benefits
translate business requirements into solution designs covering agent behaviour, instructions, topics, tools, actions, integrations and user experience
configure, test, deploy and maintain agents and automation workflows in Microsoft Copilot Studio, Power Automate or other internal AI platforms
prepare and execute functional, integration and regression tests
coordinate user acceptance testing and resolve defects
validate accuracy, permissions, fallback scenarios and expected outcomes
collaborate with architecture, platform, security, privacy and data teams to ensure compliance with organisational standards
demonstrate solutions, prepare user guidance and support solution rollout
monitor adoption, usage and quality metrics
gather feedback and manage a prioritised improvement backlog
maintain functional and technical documentation, operating procedures and support materials
provide support for incidents, changes and ongoing solution maintenance
Profile Come as you are, ideally with: relevant higher education or equivalent professional experience in business analysis, information systems, engineering, automation or a related field
at least 5 years of experience combining business or functional analysis with the delivery of digital, low-code or workflow automation solutions in an enterprise environment
hands-on experience building, testing and maintaining solutions in Microsoft Copilot Studio and Power Automate
strong knowledge of workshop facilitation, process analysis, requirements gathering, user stories, acceptance criteria, functional specifications, fit-gap analysis and user acceptance testing
practical understanding of AI agent concepts including instructions, topics, knowledge grounding, actions, guardrails and human hand-off or escalation patterns
ability to understand APIs, authentication, integrations, data flows and solution architecture concepts
awareness of security-by-design, privacy, access control, responsible AI, data governance and maintainability principles
strong analytical, troubleshooting, communication and stakeholder management skills
ability to work independently and collaborate effectively with specialist teams
familiarity with concepts such as LLMs, MCP and RAG
fluent in English with a good working knowledge of Dutch and/or French and the ability to facilitate workshops and communicate clearly across the organisation
Offer What if you became AI & Automation Solutions Analyst at Equans? For you this means:
a market rate salary in line with your education and experience
interesting training and career opportunities
group insurance, hospitalization insurance
eco vouchers, meal vouchers, representation allowance, 13th month, holiday pay
electrical lease car, charging card, bicycle lease plan
smartphone with subscription, internet fee
additional paid leave, seniority leave, homeworking
discounts through Benefits@Work (culture, sports, travel, and more)