M365 System Engineer

pWipro Ltd. is a leading global information technology and consulting company, with over 230,000 dedicated employees serving clients across six continents. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. Together, we discover ideas and connect the dots to build a better and a bold new future. /p pDo you want to enjoy the opportunities in a new and growing team? We are growing the team to several hundred engineers in the next few years. /p pAre you flexible, hungry to learn and work in new technologies? We have many projects, trainings and opportunities to learn and grow. /p pWe welcome people who are curious, flexible, and always ready to learn new things, as we take pride in the technologies from some amazing mentors and who are able to teach us new things, as we appreciate and reward experience. /p pThe SharePoint / M365 Collaboration System Engineer will be responsible for administering, optimizing, and supporting the organization’s SharePoint (on-premises and Online) and Microsoft 365 collaboration environments, including Viva Engage (Yammer). This role ensures efficient collaboration, secure document management, alignment with business needs, and supports digital workplace transformation initiatives. The incumbent will report to the Team Lead, Workplace and Collaboration Services. /p pThis position supports client's growing need for efficient digital collaboration and information management tools. SharePoint and Microsoft 365 play a vital role in this transformation. The Administrator will manage migrations, implement governance, and ensure system health across hybrid environments while also promoting adoption and business alignment through stakeholder collaboration and training initiatives. /p pAdditionally, the role involves translating business needs into SharePoint/M365 solutions, liaising with vendors and Microsoft support, and conducting change management activities to promote successful tool adoption and productivity. /p pThe Collaboration Services Engineer will play a key role in shaping and supporting client’s collaboration environment, with responsibilities spanning across technical consulting, support, and system migration within the Microsoft 365 ecosystem. /p ul libContract type: /bfreelancer contract or permanent employment /li /ul h3Key

Responsibilities:
/h3 h31.
Technical Advisory and Collaboration Enablement /h3 pThe incumbent will act as a subject matter expert on the Microsoft 365 suite, particularly SharePoint Online, Microsoft Teams, OneDrive, Planner, and Viva Engage, providing technical insights and recommendations on how to best leverage these tools to fulfill collaboration needs across CLIENT business units. The engineer will work closely with Change Management Officers, trainers, UX experts, and other stakeholders to align collaboration solutions with specific user stories and use cases, ensuring an effective and user-centric experience. /p h32.
End-User and Technical Support /h3 pThe Collaboration Services Engineer will support all collaboration services in scope, with a focus on SharePoint Online and Microsoft Teams: /p ul libEnd-User Support: /b Provide expert guidance to Regional IT service leads to respond to how-to questions from group or site owners. Contribute to the development of a comprehensive knowledge base and user support documentation. /li libTechnical Support: /b Act as a second-level support resource by taking ownership of escalated issues from first-line support teams. Where needed, elevate complex problems to Microsoft Premier Support and track resolution. /li /ul h33. SharePoint Management and Migration /h3 pThe engineer will contribute to the administration, maintenance, and migration of SharePoint environments: /p ul liAdminister and support SharePoint 2016/2019 and Online platforms, ensuring system health, availability, and performance. /li liExecute and support migration tasks as part of the virtual migration team, including planning, testing, and deployment of content and services from on-premises SharePoint to SharePoint Online. /li liConfigure permissions, governance, and content lifecycle management according to organizational policies. /li /ul h34. Collaboration Platform Oversight and Improvement /h3 ul liIntegrate and optimize Microsoft 365 collaboration tools to meet evolving business needs. /li liSupport adoption through the development and delivery of training materials and sessions. /li liAdminister and optimize Viva Engage (Yammer) communities in collaboration with internal communications and HR teams. /li liMonitor platform usage metrics and identify opportunities for improvement. /li /ul h35. Stakeholder Engagement and Implementation /h3 ul liLiaise with departments to gather functional requirements and translate them into technical configurations and solutions. /li liCoordinate and execute testing