Dutch-Speaking Customer Experience Host | Madrid | Relocation Support
Il y a 5 jours
Ghent, Flanders, Belgique
FH Collective Academy
Temps plein
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Are you ready to take your career international and work in a role that combines customer experience with technical problem-solving? We are currently hiring Dutch-speaking professionals to join an international team based in Lisbon, offering a unique opportunity at the intersection of customer support and technical operations. This role is ideal for candidates who want to grow within digital platforms, tech environments, and international teams. Your Role In this position, you will: Provide high-quality customer support with a technical focus Assist users with platform-related inquiries and troubleshooting Deliver solutions in a clear, professional, and empathetic manner Handle customer interactions across multiple channels Work in a fast-paced environment with varying contact volumes Collaborate with international teams and internal stakeholders Work Model & Conditions
Location:
Lisbon (on-site) Schedule: Monday to Sunday (rotational shifts)
Working Hours
Monday to Friday: 08:00 – 20:00 (rotational) Weekends: 08:00 – 17:00 Days Off: 2 rotational days per week Compensation & Benefits Base
Salary:
€1,100 gross/month (paid over 14 salaries annually) Performance Bonus: Additional bonus structure Relocation Support: Full assistance provided Relocation Package We support candidates relocating from abroad with: Accommodation support upon arrival Guidance throughout the relocation process Support with settling in Portugal What We're Looking For Fluent Dutch (C1 level or above) Good command of English Strong communication and problem-solving skills Interest in technical support and digital platforms Customer-oriented mindset with high attention to detail Ability to work in a dynamic, fast-paced environment Why Join International and multicultural environment Opportunity to gain experience in technical customer support Career growth within global operations Exposure to digital and tech-driven platforms
Location:
Lisbon (on-site) Schedule: Monday to Sunday (rotational shifts)
Working Hours
Monday to Friday: 08:00 – 20:00 (rotational) Weekends: 08:00 – 17:00 Days Off: 2 rotational days per week Compensation & Benefits Base
Salary:
€1,100 gross/month (paid over 14 salaries annually) Performance Bonus: Additional bonus structure Relocation Support: Full assistance provided Relocation Package We support candidates relocating from abroad with: Accommodation support upon arrival Guidance throughout the relocation process Support with settling in Portugal What We're Looking For Fluent Dutch (C1 level or above) Good command of English Strong communication and problem-solving skills Interest in technical support and digital platforms Customer-oriented mindset with high attention to detail Ability to work in a dynamic, fast-paced environment Why Join International and multicultural environment Opportunity to gain experience in technical customer support Career growth within global operations Exposure to digital and tech-driven platforms