Information Technology Operations Engineer

pAt bBnewable /b, we are driving the energy transition by building and operating sustainable energy solutions for businesses. Technology is at the heart of everything we do. /p pWe are seeking a hands-on, proactive bIT Operations Engineer /b to take full ownership of our internal technology environment. This is not a passive helpdesk job where you just close tickets. You are the operational backbone of our workplace technology: keeping our systems reliable and secure, managing our IT vendors, hardening our Microsoft 365 setup, and driving our NIS2 and ISO 27001 security journey alongside external experts. /p h3YOUR RESPONSIBILITIES IMPACT /h3 h31. Internal IT Support Workplace Ownership /h3 ul libGo-To Technical Contact: /b Provide fast, effective first
- and second-line support for our team (macOS Windows environment, hardware, SaaS tools, and local networking). /li libSeamless Onboarding: /b Ensure new colleagues have their accounts, access rights, and hardware ready on Day 1. /li libProactive Maintenance: /b Monitor system health, manage device provisioning via MDM (Jump), keep collaboration tools in top shape, and document fixes so issues don't recur. /li /ul h32. Microsoft 365, IT Security Compliance /h3 ul libM365 Hardening: /b Configure and optimize our M365 tenant, focusing on identity management, access control, endpoint security, and data protection. /li libNIS2 ISO 27001 Roadmap: /b Act as the internal champion for our NIS2 and ISO 27001 implementation, supported by external security advisors to build, maintain, and audit policies. /li libSecurity Culture: /b Turn cybersecurity policies into practical, everyday habits for all employees. /li libIT Partners SLAs: /b Own relationships with hardware, software, and security vendors (including penetration test providers). Review contracts, ensure SLAs are met, and elevate complex issues when needed. /li libAI Smart Automation: /b Evaluate, set up, and govern modern AI tools and internal automations to streamline workflows and help our business move faster. /li /ul h3WHO YOU ARE /h3 ul liAt least 3+ years of hands-on experience in IT support, IT operations, or system administration in a professional environment. /li liSolid hands-on experience administering bMicrosoft 365 /b (identity, access control, security policies). /li liComfortable supporting bmacOS /b / Apple hardware alongside Windows. /li liGood understanding of basic networking (DNS, DHCP, VPN, Wi-Fi) and workplace security principles. /li libSecurity Compliance Mindset: /b Interested in structured security frameworks (ISO 27001, NIS2, SOC2). You don't shy away from documentation and compliance. /li libDrive Ownership: /b You follow through until tasks are finished. You don't make excuses, you take initiative, chase vendors or colleagues when needed, and deliver results. /li libLanguages: /b Fluent in bEnglish /b and bDutch. /b /li /ul h3OUR OFFER /h3 ul libOwnership Impact: /b A key role with high autonomy where you directly shape the IT and security posture of a fast-growing green-tech company. /li libFlexible Work Structure: /b Flexible hours, hybrid working (modern office in Mechelen + work from home). /li libModern Tech Stack: /b macOS, Microsoft 365, Jump Cloud (MDM), GCP, GitHub, SaaS (HubSpot, Grafana, etc.) /li /ul