Service Desk Engineer

Il y a 24 heures

La Hulpe, Walloon Region, Belgique LinkedIn Temps plein

Service Desk Engineer - 24/7


Do you have the skills to fill this role Read the complete details below, and make your application today.

Location: Brussels - 100% on-site

Experience: 2-5 years

Languages: Dutch & French mandatory

Schedule: 24/7 rotating shifts, including nights

We are looking for a Service Desk Engineer to support a mission-critical IT environment.

You will provide first-line support, manage incidents and requests, troubleshoot Windows, Active Directory, hardware, software and basic network issues, and escalate complex incidents when required. xlxgzvr

Requirements:

  • 2+ years of Service Desk / IT Support experience
  • Fluent French and Dutch
  • Experience or willingness to work in 24/7 shifts
  • Windows, Active Directory, ITSM/ticketing and basic networking
  • ITIL knowledge is a plus
  • Strong communication, empathy and customer orientation
  • Resilient, proactive, reliable and comfortable working under pressure

Previous night-shift or 24/7 support experience is a mandatory.