Assistant Store Manager

Il y a 2 jours

Maasmechelen, Flanders, Belgique Linkedin Temps plein
Zadig&Voltaire is an upper-end brand founded in 1997. The signature of the brand comes from its fine materials such as cashmere, silk and leather. By revisiting basics in a casual and rock'n roll way, Zadig & Voltaire is the embodiment of a new type of luxury. Chic, laid-back, cool. To see the current collection: Zadig & Voltaire is looking for an Assistant Manager to join our team in Maasmechelen. The Assistant Store Manager is expected to: Leader skills
- Be a brand ambassador and embrace the brand Selling Ceremony
- Inspire the team and lead by example
- Support the development of the team and store KPIs
- Be proactive in developing your team skills and brand/product knowledge Selling skills
- Drive sales: you coach your team in delivering exceptional and personalised customer experience
- Lead your team towards success through training & coaching in order to exceed the store objectives and KPIs
- Build customer loyalty, understand customer relationship management
- Be able to communicate efficiently and effectively
- Be knowledgeable of the collection and the brand iconic pieces Operations
- Drive sales: Fully proficient on operating till system, payments and fraudulent transactions
- Manage the opening and closing procedures for your store and ensure luxurious store environment and standards
- Manage the loss prevention procedure, perform regular inventories and communicate any discrepancies
- Pay attention to the security of the team and customers, by respecting health & safety guidelines
- Follow up stock transfers between stores and manage the faulty items procedure with the support from the manager Commercial & Merchandising
- Manage the VM guidelines implementation and train your team on all VM aspects & standards
- Know how to adapt the VM guides to the space.
- Ensure the shop floor and the windows standards are impeccably maintained
- Know, use and communicate the VM tools and guidelines to the team. You have two years' experience in an upper-end brand, and have a passion for the fashion and luxury world. You are hard-working, dynamic, energetic with a commitment to customer service.