Fullstack Engineer: AI-Driven Care Expert Cockpit

pstrongHealth can’t wait /strong.brNot for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.brAlan exists to end the wait.brHealth is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.brSo we are building thestrong new standard in prevention insurance. /strongAlan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.brWe are on an incredible journey to build a strongglobal leading company, with a /strongstrongunique culture /strong. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.brPrevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.brstrong Who we arebr/strongstrongYou. Better. With Alan.br/strongAlan's vision is to make prevention the new norm of care for all. strongOur mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost center into their most valuable investment.br/strongWe're building a strongvertically integrated health partner /strong that seamlessly unites insurance and smart healthcare delivery into one system.brBy connecting all aspects of care
- private, public, and direct to consumer
- strongwe create the most member-centric healthcare experience. /strong Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.brWe partner with strong35K+ companies /strong of all sizes, serving more than strong1M+ members /strong, and have reached strong770M+ /strong in ARR.brOur team of strong700 people /strong (still growing) operates across strongFrance 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.br/strongstrong🚀 What you'll build and who you'll work withbr/strongYou would join the team in charge of strongbuilding smart products /strong offering the most delightful and scalable Customer Service to 1M+ members.brWe have developed a team of AI agents that brings immediate and personalized answers to about 50% of member's questions.brAnd when it is not enough, we seamlessly transfer the question to our care experts team. We build the cockpit for that handoff and the tooling for the humans who take over. It lets a care expert steer, correct, and supercharge the AI: routing requests, surfacing the right context at the right moment and drafting replies. The expert stays in command; the AI does the heavy lifting.brstrong⚡ Why this role is specialbr/strongulliDirect Impact: Your decisions affect Alan’s scaling, growth, profitability and ability to provide delightful experience to members when they need it the most. /liliHuman + AI, done right: You won't build AI that replaces people. You'll build the control surface that lets human experts drive the AI
- the tools that decide what happens when the AI alone isn't enough. /liliOwnership Growth: Influence product direction, mentor other engineers, and lead technical initiatives that shape the future of healthcare access.br/li /ulstrong What we're looking forbr/strongstrongTechnical

Requirements:
br/strongulli5+ years building scalable software systems /liliFull-stack experience (backend and frontend)br/li /ulstrongWhat we value:br/strongulliYou love turning complex problems into elegant solutions /liliYou care about the "why" behind what you build, not just the "how" /liliHumble and still willing to grow (no matter your seniority)br/li /ulstrongMission Alignment:br/strongulliHealthcare technology excites you /liliYou understand that insurance isn't just about money
- it's about access to carebr/li /ulBut above all, we are looking for high potential and curiosity: make sure to show us this when you apply Everything else is a bonus.brstrongstrong⭐ The Engineering team ⭐br/strong /strongIn our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselvesbrBeing an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.brWe move fast, with a lot of ownership, and are proud to tackle big problemsbrOur process is very simple: those who make product decisions are the same ones who build them.brOur stack is React, Python/Flask, PostgreSQL in a monorepo. If you are not familiar with this stack but are a keen learner, it is totally fine. We deploy daily and believe in distributed ownership
- you build it, you own it.brWant to know more? Read this article