Senior System Engineer | Microsoft 365

ppWork in an international IT environment where you’ll collaborate daily with engineers across Europe and take ownership of a diverse infrastructure. /ppOur partner is anbinternational and well-established organisation /bwith operations across several European locations. Its IT environment supports a diverse international workforce and relies on a collaborative team of engineers to keep everything running smoothly. /ppAs abSenior System Engineer /b, you will join a small and technically versatile IT team, working closely with engineers and colleagues across different countries. This is not a role limited to ticket resolution: you will work acrossb1st, 2nd and 3rd line support /b, infrastructure, cloud and systems badministration /b, while contributing to the continuous improvement of the IT environment. /ph3Senior System Engineer
- Your Role /h3ulliProvideb1st, 2nd 3rd line support /b, troubleshooting a broad range of hardware, software, endpoint and infrastructure issues. /liliAdminister and maintainbMicrosoft 365, Entra ID, Azure, Windows and endpoint environments /b. /liliManage user lifecycle activities includingbonboarding, offboarding and access management /b. /liliHandlebincidents, requests, problems and changes /bwithin an ITIL-based service environment, using Jira for ticket management. /liliWork closely withbinternational IT engineers, external providers and technical partners /bto resolve issues and maintain service quality. /liliContribute tobIT projects, process improvements, documentation and knowledge sharing /b, while providing technical backup to the wider team. /li /ul /p