Lead 2nd-Line Service Desk Engineer – Hybrid

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Arrondissement of BrusselsCapital, Brussels, Belgique Ayesa Digital Temps plein
pAyesa Digital in Brussels is seeking an experienced Service Desk Second Line Agent to support European institutions. You will handle advanced user support, incidents, and change management in a hybrid Brussels environment with regular on-site presence. Collaboration with international teams is essential. /ppThe role requires 5+ years in ICT support, ITIL knowledge, and proficiency with ITSM tools, Oracle SQL, and SOAP-UI. Fluency in English or French at B2 level is required. /p