Big Water Consulting

As a Software Governance, SaaS & License Management Consultant, you will act as the central owner of the software governance process execution and monitoring.

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.

You will ensure that: All software and SaaS solutions are properly assessed, approved, and inventoried Governance processes are effectively applied, measured, and continuously improved Licenses are controlled, optimized, and aligned with real usage This is a hands-on coordination and governance role, combining operational rigor with continuous improvement responsibilities.

Key responsibilities

Governance process ownership & monitoring: Execute and monitor the end-to-end software and SaaS governance process Ensure that all required security, compliance, procurement, and architecture checks are consistently applied Define and track governance KPIs (e.g., lead time, compliance rate, process gaps) Identify bottlenecks, inefficiencies, and governance gaps Drive continuous improvement of governance processes, tools, and ways of working Promote a pragmatic governance approach balancing control and business agility Software & SaaS intake governance: Govern the intake of new software and SaaS requests Ensure no tool is introduced without proper approval and validation Challenge requests by identifying existing internal solutions Coordinate and follow up all required reviews and approval.

Software inventory & Data quality: Ensure that all software and SaaS solutions are correctly inventoried and maintained Own and maintain the software catalogue / SaaS inventory, including: Solution details Ownership Approval status Licensing model Lifecycle status Ensure completeness, accuracy, and consistency of inventory data Reduce shadow IT by improving visibility and governance coverage License management & optimization: Manage licenses under Digital Workplace responsibility Ensure timely renewals and contract follow-up Monitor license usage and identify optimization opportunities Analyze usage reports and drive cost optimization actions Ensure alignment between purchased licenses and actual usage Contribute to license governance best practices and policies Stakeholder Coordination: Act as the central coordination point between: Business teams Digital Workplace Architects Information security & data protection Procurement & vendor management Other IT teams Ensure smooth collaboration and timely decision-making Proactively follow up and drive actions to closure Reporting & continuous improvement: Produce and analyze governance and license usage reports Define and track KPIs for service performance and governance effectiveness Identify trends, risks, and improvement opportunities Improve transparency and reporting for stakeholders and management Documentation & process enablement: Maintain and improve governance documentation (Confluence, SharePoint, etc.) Ensure processes are clear, accessible, and understood by stakeholders Support integration of governance into procurement and tender processes Contribute to standardization and simplification of governance flows Requirements You are able to speak, read and write fluently English and French or Dutch.

3 to 4 years of experience in: IT Governance IT License Management Software/SaaS coordination Strong understanding of: Software/SaaS xlxgzvr intake and approval processes Governance frameworks and compliance topics (GDPR, vendor risk, security review) Proven experience with license management or usage monitoring Strong stakeholder coordination skills across multiple domains Strong ownership mindset: proactive, structured, autonomous Analytical mindset with experience in KPI definition and reporting Excellent communication skills (business & IT) Experience with documentation tools (Confluence, SharePoint, etc.) Structured and detail-oriented with strong follow-up discipline Able to manage complexity and incomplete information Hands-on and solution-oriented Strong communicator who can bridge business, IT, and governance topics Focused on both control and continuous improvement Nice-to-have: Experience in a regulated or international environment Experience with: SaaS lifecycle management Procurement / tender processes Software asset or license governance familiarity with tools such as: ServiceNow, IVANTI, Jira Power BI, Excel, Power Apps Knowledge of ITIL or service management best practices Exposure to AI governance or EU AI Act