Key Account Manager
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The Key Account Manager (KAM) is a field based position focused on selling Diagnostic Imaging products into hospitals, imaging centres, radiation oncology, etc. KAM is the primary owner of assigned accounts and serves as the main point of contact for customers across diagnostic imaging. The role combines field based selling, strategic account management with strong clinical and commercial expertise to drive growth, maximize access to the full portfolio, and deliver customer value.
The KAM is responsible for developing long-term partnerships with key stakeholders—including clinical, economic, and executive decision-makers—while supporting clinical best practices, product adoption, and service optimization.
Account Management & Strategy
Own and execute Key Account Plans aligned with business objectives
Identify key stakeholders and drive account/territory growth strategies
Manage pipeline, forecasting, and deliver on sales targets
Customer Engagement
Act as the main point of contact for clients
Build strong relationships with clinical, procurement, and C-level stakeholders
Drive new business through active prospecting and strong field presence
Commercial Execution
Lead tenders, negotiations, and contract execution
Deliver tailored value propositions and pricing strategies
Ensure successful rollout of commercial initiatives
Clinical & Product Support
Provide product demos, clinical training, and ongoing support
Partner with clinicians to optimize product use and best practices
Market Development
Support access strategies, service optimization, and portfolio expansion
Identify new opportunities through market analysis and networking
Collaboration & Reporting
Maintain accurate CRM data and forecasts
Collaborate cross-functionally and share market insights
Education :
Degree in Life Sciences, Radiography, or related field
Business or commercial qualification is a plus
Experience:
Proven experience in healthcare/pharmaceutical/medical device sales
Strong Key Account Management and negotiation experience
Experience working within complex, multi-stakeholder healthcare environments
Skills & Competencies
Flemish and English at a professional level, French would be an asset
Strong commercial acumen and strategic thinking
Excellent communication, negotiation, and relationship-building skills
Clinical understanding and ability to deliver education/training
Ability to work independently and collaboratively in a matrix organization
Proficient in CRM systems and Microsoft Office tools
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