System Engineer: Observability, Reliability

ppstrongReports to: /strong Engineering Manager | strongLocation: /strong Hybrid (Ghent, Belgium) | strongEmployment type: /strong Payroll /ppemstrongBuild the backbone of Europe's EV charging ecosystem. /strong /em /ppAt Optimile, we are building the future of e-mobility. /ppWe develop digital solutions that empower Charging Point Operators (CPOs) and Mobility Service Providers (MSPs) to deliver seamless, reliable and scalable EV charging experiences across Europe. /ppAs we continue to grow, we're looking for an strongOps Engineer /strong who enjoys digging into complex problems, improving reliability and security and turning recurring issues into structural solutions. /ppIf you're at your best when tracing problems to their root cause and making systems more resilient along the way, we'd love to meet you. /ph3Your role /h3pAs a System Engineer, you'll sit at the intersection of strongengineering, operations and product /strong. You'll be part of our DevOps team, but your impact will reach across our platform and engineering squads. /ppYou'll investigate recurring incidents, alerts and vulnerabilities, make problems visible through strong observability and turn reactive firefighting into proactive prevention. /ppYou'll also develop a strong understanding of our product and use that knowledge to build tools that help our Support and Engineering teams diagnose and resolve issues faster. /ph3What you'll do /h3ulliDesign and improve monitoring, logging and alerting across our platform. /liliBuild and maintain Grafana dashboards, alert rules and SLO tracking. /liliInvestigate recurring incidents and systemic issues, trace their root causes and drive them to resolution. /liliCreate and maintain runbooks to make operational knowledge accessible across the team. /liliTriage security findings and vulnerabilities using tools such as Sentry, Aikido, AWS GuardDuty and AWS Inspector. /liliAssess impact and urgency and translate findings into clear, prioritized recommendations. /liliImplement and maintain secrets management, access controls and least-privilege practices across environments. /liliBuild internal tools, scripts and diagnostics that help Support resolve common issues independently. /liliIdentify patterns in support requests that point to underlying product or infrastructure issues. /liliWork closely with engineering squads and DevOps on infrastructure, security and reliability improvements. /liliTurn incidents and learnings into structural improvements that make our platform more resilient. /li /ulh3What we're looking for /h3pstrongMust-have /strong /pulliYou live and work in Belgium. /liliBachelor's or Master's degree, or equivalent experience. /liliProfessional proficiency in English. Dutch is a bonus. /liliStrong Python skills, is a bonus. /liliExperience with observability tooling such as Grafana, Prometheus, Loki or similar. /liliFamiliarity with security vulnerability triage, including CVEs and dependency risks. /liliExperience with AWS services such as RDS, S3, ElastiCache and IAM. /liliStrong analytical and problem-solving skills with the persistence to dig into root causes. /liliClear communication skills and the ability to translate technical findings into practical next steps. /li /ulpstrongNice to have /strong /pulliExperience with Terraform or other infrastructure-as-code tools. /liliFamiliarity with Docker, CI/CD pipelines and deployment workflows. /liliExperience with Ansible or other configuration management tools. /liliFamiliarity with RabbitMQ, Kafka, Celery or similar technologies. /liliExperience with Sentry, Aikido, AWS Inspector or AWS GuardDuty. /liliExperience with Django or a similar web framework. /liliAn interest in EV charging, energy or mobility. /li /ulh3Why Optimile /h3ulliMeaningful technical challenges with real-world impact. /liliHigh ownership and autonomy across our platform. /liliThe opportunity to work across engineering, operations, security and product. /liliModern infrastructure and engineering practices with a strong focus on reliability. /liliClose collaboration with experienced Product and Engineering colleagues. /liliPlenty of opportunities to learn, share knowledge and grow. /liliAn international, fast-growing company helping accelerate the transition to sustainable mobility. /li /ulpstrongReady to make our platform more secure, reliable and resilient? Apply today /strong /p /p