ServiceNow Architect

pDevoteam is a leading consulting firm focused on digital transformation. We help ourclients leverage technology to achieve their business goals. Our longstandingpartnerships with leaders like AWS, Google Cloud, Microsoft, and ServiceNowamplify our capabilities, allowing us to deliver top-tier expertise and award-winningbr/services.br/For 30 years, we have always been on the next tech wave. Devoteam has guided organizations through the Internet and cloud. The next revolution? AI. With 11,000 tech natives working in 25+ countries, we bring you highly skilled ITexperts across Europe. At Devoteam, tech is in our DNA, and it’s the people we empower with tech. Now, with responsible AI, we’re ready to unlock a future where technology drives positive change. /ppAs a bServiceNow Architect /b at Devoteam, you own the technical vision and design authority for ourbr/clients' ServiceNow platform. You lead the creation of detailed technical designs, bridge business andbr/technical stakeholders, and ensure implementations align with enterprise architecture, security, andbr/compliance standards. You mentor consultants across the practice, drive integration and performancebr/best practices, and proactively surface risks, dependencies, and improvement opportunities across thebr/solutions you own.br/At Devoteam, we lean into change and embrace emerging technologies from day one. Every consultantbr/receives dedicated AI training and modern tools designed to streamline daily work, amplify expertise,br/and fast-track learning. /ph3Responsibilities /h3ulliDefine the architecture of ServiceNow implementations and oversee their successful delivery /liliLead the creation of detailed technical designs that leverage ServiceNow capabilities effectively /liliServe as expert advisor in solutioning sessions, bridging business and technical stakeholders /liliDesign and maintain integrations with enterprise systems (Active Directory, Workday, Jira, and similar) /liliDrive adherence to QA, security, and coding best practices across delivery teams /liliMentor consultants and developers, and foster practice growth through documentation and knowledge sharing /liliHost Design Authority meetings for technical solution reviews /liliProactively identify risks, dependencies, and improvement opportunities across your scope of ownership /liliMonitor instance performance and manage upgrade cycles /li /ulh3Requirements / Qualifications /h3ulli5+ years implementing or architecting ServiceNow solutions, including significant enterprise-scale delivery /liliServiceNow Certified Technical Architect (CTA) or Certified System Administrator plus multiple CIS certifications /liliExpert-level understanding of ServiceNow data models, APIs (REST/SOAP), and platform security /liliProven experience integrating third-party systems and enterprise applications /liliStrong stakeholder management, communication, and mentoring skills /liliFluent in Dutch and/or French and a good command of English /li /ulh3Mindset Work Ethic /h3ulliCustomer-oriented and quality-driven /liliComfortable balancing a "configure over customize" mindset with the flexibility to tailor when needed /liliCollaborative, agile, and hands-on with mentoring /li /ulh3Nice to Have /h3ulliCertified Master Architect status or additional ServiceNow certifications /liliExperience in greenfield implementations (from scratch) /liliPublic sector or regulated-industry security/compliance experience /liliExperience with AI on the ServiceNow platform (e.g. Now Assist, Control /li /ulh3What

We Offer
/h3ulliA challenging and varied role within Devoteam. /liliA competitive salary package including company car, net allowances, meal vouchers, and group insurance. /liliContinuous learning opportunities: certifications, training budgets, conferences, and internal knowledge-sharing. /liliA hybrid work model with modern, inspiring office spaces designed for collaboration. /liliA culture that values innovation, autonomy, and personal growth. /li /ul