Functional Analyst

Freelance Functional Analyst – Real-Time Operations

We are looking for an experienced Functional Analyst to join a Real-Time Operations team within a large organisation in the transport and mobility sector.

The team is working on an Incident Management Programme aimed at improving real-time incident handling, communication, information centralisation and workflow management.

🔴 MUST-HAVES

• 3+ years of professional Functional Analysis experience within the last 8 years.
• Strong experience producing:
• Functional specifications
• User stories
• Acceptance criteria
• Business rules
• System behaviour
• Error / exception handling
• Proven experience with system integrations, including REST, SOAP, messaging and/or event-based interfaces.
• Experience with JSON/XML payloads and integration error handling.
• Independent SQL skills: SELECT, JOIN, filtering and aggregation.
• Experience investigating data, validating business rules and/or analysing defects using SQL.
• English: C1+ spoken and written.
• Dutch OR French: B2+ spoken.
• Minimum 2 days/week on-site.
• Experience working in a setup where Functional Analysis is separate from Business Analysis.

YOUR ROLE

You will translate business and user requirements into detailed specifications that development teams can build and testers can verify.

Your responsibilities include:

• Challenging requirements for completeness, consistency and feasibility.
• Defining functional behaviour, business rules, acceptance criteria and edge cases.
• Specifying APIs, interfaces, data flows and error scenarios.
• Working closely with Business Analysts, Architects, Developers and Testers.
• Supporting development, defect triage, test preparation and UAT.
• Using SQL to investigate data and clarify defects.
• Keeping functional documentation up to date throughout delivery.

⭐ NICE-TO-HAVE

• BPMN, UML, use cases or equivalent.
• JIRA & Confluence.
• OpenAPI / Swagger.
• Conceptual & logical data modelling.
• Entity-relationship analysis / data dictionaries.
• Experience defining latency, throughput and availability requirements.
• Experience with real-time, transport, mobility or incident management systems.
• Agile / iterative delivery experience.

🌍 LANGUAGES

• English: C1+ – spoken & written
• Dutch OR French: B2+ – spoken

Dutch or French is required for workshops, defect reviews and day-to-day interaction with business and technical stakeholders.

📍 WORKING MODEL

• Freelance
• Hybrid
• Minimum 2 days/week on-site
• Additional on-site presence may be required for workshops, incidents or releases.

Important: This is a hands-on Functional Analyst role, not a pure Business Analyst position.