Customer Services

Il y a 3 jours

Ghent, Flanders, Belgique Hiring İnternational Temps plein
Customer Service Representative (Multilingual) – Ghent, Belgium

Location:
Ghent Start Date: ASAP Work Model: Hybrid Schedule: 24/7 Rotational Shifts (7h30/day + 30 min break) About the Role We are currently hiring Customer Service Representatives to join a dynamic international team based in Ghent, Belgium. This role is ideal for candidates who enjoy helping customers, thrive in fast-paced environments, and have strong communication skills in multiple languages. Language Requirements Candidates must have English + one of the following language combinations: German + Dutch Czech + (Polish or Lithuanian or German or Russian) Finnish + Swedish Important: You do not need all languages — one full combination is sufficient.

Key Responsibilities
Provide high-quality customer support via phone, email, and chat Handle customer inquiries, requests, and issue resolution Ensure excellent customer satisfaction and service quality Follow internal processes and KPIs Collaborate with international teams Maintain accurate records in systems Requirements Fluency in English + one of the listed language combinations Strong communication and problem-solving skills Ability to work in rotating 24/7 shifts Customer-oriented mindset with attention to detail Previous experience in customer service is a plus, but not mandatory What We Offer Full relocation support to Belgium Accommodation assistance Competitive salary package International and multicultural work environment Career growth opportunities Stable long-term employment

How to Apply
Please submit your CV in English and clearly indicate your language combination.