AI Solutions Lead for Customer Care

Il y a 4 heures

East Flanders, Flanders, Belgique Luminus Temps plein
pLuminus is seeking a CX AI Solutions Specialist to bring AI to life across our customer care channels. You bridge AI strategy, technology and business needs, developing solutions that enhance customer interactions and empower our customer-facing teams. /ppFrom identifying opportunities to delivering and optimizing AI solutions, you ensure innovation translates into measurable improvements in customer satisfaction, operational efficiency and digital service quality, while collaborating with IT, /p