Client Partner
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Role Overview
The Client Partner (CP) owns profitable growth, relationship expansion, and delivery assurance for a portfolio of CPG clients headquartered or operating in Belgium. The role blends CXO relationship management, deal shaping, and pipeline orchestration across TCS service lines (Applications, Cloud/Infra, Data & AI, Digital Engineering, Cybersecurity, BPS), leveraging TCS assets to create business value and competitive differentiation for CPG customers in the local market.
Key Responsibilities
- Growth & Deal Leadership: Own annual Revenue ($20Mn) and TCV ($30Mn) goals, drive growth across service lines.
- Pipeline, Forecasting & Governance: Maintain 3–4× pipeline coverage of TCV target with disciplined stage progression and CRM hygiene.
- Client Relationship Management: Build and sustain board/CXO-level relationships and stakeholder maps;
Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.
increase trust through value conversations. - Delivery Assurance & Experience: Partner with Delivery to ensure outcomes, margins, and expansion pathways.
- Market & Competitive Intelligence: Track Belgium CPG competitive moves and whitespace;
position TCS to win against competition.
Required Qualifications
- 15–20+ years in enterprise sales / account leadership, with CPG domain depth.
- Demonstrated success delivering multi-tower TCV ($20–30Mn+) and annual revenue goals.
- Strong communication and negotiation skills. (Flemish proficiency preferred).
- Strong governance and forecast discipline, RGS, CRM,Pipeline management
KPIs
- Revenue ≥ $20Mn annually, TCV Bookings ≥ $30Mn annually. xirbnpk
- Margins as per target
- Pipeline Coverage ≥ 3× of TCV target
- Client Relationships: weekly CXO/VP meetings
- Experience & Delivery: CSAT ≥ target
Team & Governance: Weekly opportunity reviews, monthly and Quarterly business review with client leadership.
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