Lead Dynamics 365 Contact Center Architect

Il y a 8 heures

Arrondissement of BrusselsCapital, Brussels, Belgique MPower Plus Temps plein
pMPower Plus is seeking a Dynamics 365 Contact Center Architect to lead end-to-end architecture and implementation. You will conduct requirement workshops, design voice and digital journeys, and align architectures with business needs across telephony, bots, and data flows. /ppResponsibilities include IVR design, bot integrations, and ensuring production readiness, with governance of deployments and handover to operations. Strong emphasis on documentation and cross-team collaboration. /p