Supervisor – Belgium

ppbICT PROJECT MANAGEMENT SUPERVISOR /b /p h3Job Description /h3 pThe position is responsible for managing and coordinating operational ICT processes, projects, planning and priorities, as well as coaching and managing the ICT group. It includes managing the associated administration, detecting and tackling risks, monitoring general ICT operations, and contributing to business objectives. The Coordinator acts as a central link between various IT teams and stakeholders, maintaining an overview of ongoing work, changes, and projects. The role focuses on coordinating, analyzing, and organizational responsibilities rather than executive technical tasks. /p h3Key Responsibilities /h3 ul liLead, coach and manage internal and/or external employees to optimize ICT operations and coordinate projects and operational processes. /li liProvide reports and general guidelines aligned with company objectives. /li liCheck task quality, monitor employee productivity, and adjust as necessary. /li liOversee internal organization, short‑ and long‑term planning, priority setting, budget monitoring, and administration to achieve departmental objectives. /li liDraw up, follow up, and adjust operational planning; discuss and monitor work. /li liEnsure work is carried out within established budgets. /li liCoordinate projects and change requests received via the service desk with involved teams. /li liMonitor lifecycle processes and ensure compliance with procedures and standards. /li liAnalyze problems, identify existing solutions or propose further developments. /li liConduct follow‑up and management of work. /li liMonitor processes, projects, and resource usage to ensure safety and efficiency per applicable standards. /li liAnalyze and adjust processes and monitor team efficiency. /li liAct as process owner during inspections and audits. /li liSupport and coordinate ICT projects. /li liAddress problems proactively to meet set standards and expectations. /li liPrepare and check instructions, files, and other administrative documents. /li liInitiate and coordinate improvement proposals. /li liAlign ICT projects within GPMO operations. /li /ul h3Profile /h3 pAt least 5 years of relevant experience in a similar IT coordinating role, strong communication and organizational skills, ability to determine priorities and maintain an overview, mature personality with strong social skills, strong IT affinity and insight into operational IT processes. Knowledge of French is a plus. /p h3Work Location /h3 pMain

location:
Dessel. Occasional meetings in Brussels. /p h3Required Skills /h3 ul liAdministrative skills /li liQuality control and risk analysis /li liLeadership skills /li liPlanning and organizational skills /li liProject and process management /li liImprovement management /li /ul /p