Service Designer
Il y a 5 jours
Brussels, Brussels, Belgique
ITProposal
Temps plein
Gratuit avec email ou Google
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Gratuit avec email ou Google
Service Designer (UX/UI) Role Overview We are looking
for an experienced Service Designer to bridge the gap between user
experience strategy and digital interface design. You will design
end-to-end service experiences, from user research and journey
mapping to wireframing, prototyping, and solution validation,
ensuring seamless and user-centered digital services. Key
Responsibilities Conduct qualitative and quantitative user research
to understand user needs and business objectives. Design and map
user journeys, personas, customer experiences, and service
blueprints. Create wireframes and prototypes to translate service
design concepts into digital solutions. Facilitate workshops and
co-creation sessions with stakeholders, project teams, and users.
Ensure consistency and quality across all user touchpoints and
digital experiences. Collaborate with development teams to ensure
UX best practices and accessibility standards are respected.
Support continuous improvement through user testing, analytics, and
performance evaluation. Contribute to the implementation of
information security and compliance requirements. Requirements
Strong experience in Service Design, UX Design, or Digital
Experience Design. Expertise in requirements analysis and
translating business needs into user-centered solutions. Experience
creating user journeys, service blueprints, wireframes, and
prototypes. Strong workshop facilitation and stakeholder engagement
skills. Familiarity with Agile project environments. Ability to
analyze data and derive actionable user insights. Excellent
communication and collaboration skills. Languages Dutch: Native
proficiency French: Professional working proficiency English:
Professional working proficiency Work Environment
Location:
Brussels, Belgium Work Model: Hybrid Seniority: Senior/Expert level Focus Areas: Service Design, User Experience, Wireframing, User Research, Accessibility, and Digital Transformation.
Location:
Brussels, Belgium Work Model: Hybrid Seniority: Senior/Expert level Focus Areas: Service Design, User Experience, Wireframing, User Research, Accessibility, and Digital Transformation.