Client Director | Financial Services

As Client Director, you are one of Cegeka’s senior commercial leaders within Financial Services. Together with the Industry VP and other senior stakeholders, you play a key role in driving our growth and strengthening our position in the financial services sector.You build long-term partnerships at executive level, help define the growth strategy for the sector and hold overall P&L responsibility for the portfolio. You connect our clients’ ambitions with Cegeka’s expertise and capabilities across business lines, service lines, countries and delivery organizations.Beyond individual client accounts, you help shape strategic choices, investments and priorities that support the continued growth of our Financial Services business.

• You take the lead of a strategic client portfolio within Financial Services, with a focus on banking and insurance. You define the commercial strategy for your clients and translate their business priorities into clear strategic priorities and growth opportunities for Cegeka.
• You hold P&L responsibility for your client portfolio, with TCV, revenue, profitability and sustainable growth as key KPIs. The initial portfolio represents approximately €30 million, with the ambition to grow it significantly over the coming years.
• You build strong, trusted relationships with senior stakeholders within banks and insurance companies. You understand what is happening within their organizations, know their business challenges and establish access to the relevant decision-makers.
• You look beyond existing services and identify opportunities to broaden Cegeka's footprint with clients, including in areas such as Security, Application Development and Data & AI. You do not need to be the technical expert yourself, but you understand the landscape well enough to bring the right expertise together around the client.
• You work closely with Client Executives and Delivery Partners to drive both growth and successful delivery. You can rely on expertise from our Service Lines, Solution Sales, Global Delivery Network and Value Creation Sales team.
• You take ownership of strategic account plans and major commercial opportunities. You bring the right people to the table, provide direction in complex pursuits and help make decisions regarding commercial approach, resources and investments.
• You closely follow developments in banking and insurance and understand how topics such as regulation, digitalization, AI, security and changing customer expectations impact your clients' agendas. You translate these insights into concrete business opportunities for Cegeka.
• You coach Client Executives and help them strengthen client relationships, identify opportunities and position the full Cegeka portfolio with their clients. Depending on the final portfolio structure, the role may also include people management responsibilities.
• You connect stakeholders across business lines, service lines, countries and delivery organizations. For international clients, you look beyond national boundaries and help build a broader European client approach.

What you need to succeed:

• You have at least 15 years of relevant professional experience, with extensive experience in strategic client management, enterprise sales or commercial leadership.
• You have a proven track record of managing complex, strategically important client portfolios, combining commercial growth with P&L responsibility.
• You also have experience leading or developing senior client management professionals.
• You bring in-depth knowledge of the financial services sector and a strong industry network.
• You understand how banks and insurance companies operate, who the key stakeholders are and how decisions are made.
• You translate these insights into a credible industry perspective.
• Your sector expertise and relationships are more important than deep technical specialization, although experience in IT services or digital transformation is a strong asset.
• You are accustomed to taking commercial responsibility for revenue, profitability, forecasting, investment decisions and risk management.
• You build credible relationships with senior executives across the industry.
• You know how to influence senior decision-makers and build long-term trust.
• You have experience sponsoring complex transformation programs and high-value commercial engagements.
• You are able to align stakeholders across different teams, business units, service lines and countries.
• You communicate fluently in Dutch, French and English.
• You are based in Belgium and enjoy working in a hybrid environment, with regular presence at Cegeka offices and client locations.

What are we offering:

• You will join a true Top Employer. Year after year, Cegeka demonstrates in Whitelane