Account Officer Cgs
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Role purposeAs a CGS Account Officer, you will support the implementation and coordination of international credit insurance programs for multinational clients. Working closely with Account Managers and Coface entities worldwide, you will ensure the smooth execution of policy issuance, client support, and reporting. Your role is essential in maintaining high service quality, ensuring compliance, and contributing to the success of Coface’s Corporate Global Solutions offering.
YOUR MAIN MISSIONSProvide administrative and operational support to Account Managers in the management of CGS programsAdvise customers and/or brokers both locally and internationallyPrepare proposals, contractual terms, and contract extensions in collaboration with Account ManagersIssue local CGS policy documents based on instructions from Coface entities worldwide.
Instruct back-office teams to issue policies for entities within insured groups and ensure the quality of contractual documentationCoordinate and supervise the policy activation process globally, including specific wording amendmentsDraft and manage standard and customized Master Agreement wordingsEnsure timely and accurate execution of all assigned tasks.
Deliver high-quality support to local CGS policyholders and brokers through direct communicationPrepare and consolidate reports from various internal systemsMaintain a sound understanding of all Coface productsSupply management with verbal and written reports on customer needs, issues, interests, competitive activities and potential for new products and servicesAdhere to compliance standards as set by Coface and Financial RegulatorsQUALIFICATIONSEducationMaster’s degree in Business Administration, Finance, Economics, Banking or equivalentExperienceAt least 2 years of commercial assistant function ideally within an insurance, banking, claims or factoring organizationPrevious experience in a multicultural/international environment will be a plusSkillsStrong customer focus and attention to detailClear and confident communication skillsExcellent interpersonal skills and a collaborative team spiritHighly organized with a hands-on, proactive approachStrong drive for business and results-oriented mindsetHigh level of personal responsibility and initiativeComfortable working with numbers and dataGood knowledge of IT tools: Microsoft Office and CRM systemsFluent in French and English
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