Salesforce Solution Engineer

pCartamundi is the worldwide leader in “play” solutions, such as playing cards, card board games, and collectibles trading card games. Its team of nearly 3,000 people is united in providing every person the possibility to “Live Different, Play Different.” To achieve this, the family-owned company, headquartered in Belgium, operates a global network of design and sales offices and manufacturing facilities, stretching from the US, over Latin America and Europe, to Japan. /ppThe company houses a global brand portfolio that includes a suite of heritage brands such as Bicycle®, Bee®, Copag®, Shuffle® and many locally loved brands. At the same time, Cartamundi is a trusted manufacturing and distribution solutions partner for leading toy and entertainment companies. /ppGiven the Cartamundi printing presses have been running since 1765, the company draws on a rich tradition, whilst at the same time stimulating innovation in digital and hybrid experiences to stay relevant today and tomorrow. /ppCartamundi pursues a strategy of sustainable and profitable growth whilst preserving our planet and the company in excellent condition for generations to come. /ppLearn more about what we do at and follow us on LinkedIn via /ph3bSalesforce Solution Engineer /b /h3pAs a Salesforce Solution Engineer, you will join our bCustomer Engagement /b team and report to the Customer Engagement Business Partner. /ppYou will be the functional and technical expert for assigned Salesforce capabilities working within our IT organization, translating business needs into sustainable solutions while ensuring reliable day-to-day platform operations. Working closely as trusted IT business partner with Commercial, Marketing and Customer Service stakeholders, you will help optimize processes that enhance customer engagement, commercial effectiveness and operational efficiency. /ppYou will collaborate with Business Partners, Solution Architects, service delivery teams and external implementation partners throughout the entire solution lifecycle, from design and configuration to deployment, support and continuous improvement. /ph3bYour function: /b /h3ulliAnalyze business requirements and translate them into Salesforce and process solution designs. /liliConfigure, implement and continuously improve Salesforce capabilities. /liliMaintain assigned Salesforce processes and ensure stable platform operations. /liliProvide user support, training, documentation and knowledge transfer. /liliExecute testing activities and support controlled deployments and releases. /liliEnsure solutions comply with architecture, security, data and operational standards. /liliSupport integrations across the enterprise application landscape. /liliIdentify opportunities for process optimization and automation. /liliContribute to continuous improvement initiatives within the Customer Engagement domain. /li /ulh3bYour profile: /b /h3pRequired

qualifications:
/pulliBachelor's or Master's degree in Information Technology, Computer Science, Engineering or a related field. /liliMinimum 5 years of Salesforce experience in a role such as Administrator, Consultant, Engineer or Solution Specialist. /liliStrong knowledge of Salesforce Sales Cloud and core CRM processes. /liliHands-on experience with Salesforce configuration, Flows, security, reporting, dashboards and platform administration. /liliProven ability to analyze business requirements and translate them into practical solutions. /liliExperience with testing, deployments, release management and application support. /liliStrong documentation skills, both functional and technical. /liliUnderstanding of enterprise integrations and solution lifecycle management. /liliExcellent analytical and problem-solving skills. /liliStrong communication and stakeholder management capabilities. /liliFluent in English, additional languages are a plus. /li /ulpNice to have: /pulliSalesforce certifications. /liliExperience working with business-critical enterprise applications. /liliKnowledge of Customer Engagement, Customer Experience (CX) or Marketing technologies. /liliInterest in solution architecture and broader enterprise solution design. /li /ulh3bOur offer: /b /h3pWe offer you a varied position with an attractive package and the possibilities for personal and professional growth. /ppThis is an exciting opportunity to: /pulliWork on a strategic Salesforce platform that supports users around the globe. /liliPlay a key role in Cartamundi's Customer Engagement roadmap. /liliCombine project delivery with ownership of stable application operations. /liliCollaborate with international business stakeholders, architects and technology partners. /liliGain exposure to a broad ecosystem of customer engagement and enterprise technologies. /liliDevelop your solution engineering and future solution ownership capabilities. /liliWork within a global Belgium headquartered, values-driven and family-owned company. /liliBenefit from competitive compensation, st