Claims Handler
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About the Role
Consortio is proud to be partnered with a leading name in marine insurance and claims management, as they seek an experienced Damage Cargo Claims Handler to join their established team. Renowned for their global reach and client-focused service, our client specialises in the end-to-end handling of complex cargo claims across international markets.
This is an exciting opportunity for a skilled professional who thrives in a fast-paced environment and is confident managing claims with precision and autonomy. Working within a team of specialists, you’ll be responsible for handling a variety of cargo damage claims, often involving intricate logistics and multiple stakeholders.
Key Responsibilities
- Managing a portfolio of cargo damage claims from first notification to final settlement.
- Investigating liability and quantum by reviewing contracts of carriage, survey reports, and shipping documentation.
- Liaising with clients, insurers, surveyors, freight forwarders, and third-party suppliers.
- Providing clear, professional advice on claims strategy and settlement negotiations.
- Supporting subrogation and recovery efforts in collaboration with legal teams.
- Maintaining detailed and accurate claims records through internal systems and reports.
Requirements
- Minimum 2 years' experience in marine or cargo claims handling, ideally with a focus on damage-related cases.
- Strong understanding of bills of lading, INCOTERMS, shipping contracts, and claims procedures.
- Excellent communication and negotiation skills.
- Ability to work independently and manage multiple claims concurrently.
- Background in insurance, shipping, or maritime law is highly desirable.
- IT literate with experience using claims or case management systems.
- Have the full rights to live and work in the EU.
Why Apply?
An excellent opportunity to join a supportive, international team handling high-value claims with clear paths for development and progression.
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