Back Office Gaming Support Specialist With French And English
Il y a 6 jours
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TELUS Digital Bulgaria
Temps plein
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Please note that the position is based in Sofia, Bulgaria and we will help you to relocate TELUS Digital Bulgaria is looking for passionate Back Office Gaming Support Specialists to join our Game Support Team
- get the job you will enjoy A typical day:Assist our players with any issues they might experience or reportFocus on the player and provide the ultimate player experienceListen to the voice of the players and communicate it further to the appropriate teamsWork with our team to improve our processesIf you have:Fluency in French and a good command of EnglishGaming experience
- you have played games and you can relate to a player’s concept, community, and mindsetPlayer empathy and understanding a player’s perspective when tackling their issuesUnderstanding of Player SupportDesire to help the players as best as possible and to contribute to the team’s successWe Offer:Relocation Bonus: €1,200 Gross (paid in 2 instalments)
- to support relocation and initial rent costs21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term homeFlight Tickets Covered
- we handle your travel to SofiaFully paid trainingStable job and career development opportunitiesAttractive salaryAdditional health insurance50+ benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonusesWe care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects Does it sound like the perfect job for you? APPLY NOW
About us
TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services
- designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners. Rejoignez notre équipe Nous proposons une offre d'emploi passionnante pour un poste de téléconseiller au sein de notre service client en pleine croissance. Nous recherchons des candidats avec d'excellentes compétences en communication pour rejoindre notre équipe commerciale. Une formation gratuite rémunérée sera assurée pour tous les nouveaux collaborateurs. Nous accueillons également les candidatures dans le cadre du service civique. Que vous soyez débutant ou expérimenté, devenez téléconseiller dans un environnement dynamique et bienveillant #LI-DNI#IDJobWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
- get the job you will enjoy A typical day:Assist our players with any issues they might experience or reportFocus on the player and provide the ultimate player experienceListen to the voice of the players and communicate it further to the appropriate teamsWork with our team to improve our processesIf you have:Fluency in French and a good command of EnglishGaming experience
- you have played games and you can relate to a player’s concept, community, and mindsetPlayer empathy and understanding a player’s perspective when tackling their issuesUnderstanding of Player SupportDesire to help the players as best as possible and to contribute to the team’s successWe Offer:Relocation Bonus: €1,200 Gross (paid in 2 instalments)
- to support relocation and initial rent costs21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term homeFlight Tickets Covered
- we handle your travel to SofiaFully paid trainingStable job and career development opportunitiesAttractive salaryAdditional health insurance50+ benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonusesWe care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects Does it sound like the perfect job for you? APPLY NOW
About us
TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services
- designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners. Rejoignez notre équipe Nous proposons une offre d'emploi passionnante pour un poste de téléconseiller au sein de notre service client en pleine croissance. Nous recherchons des candidats avec d'excellentes compétences en communication pour rejoindre notre équipe commerciale. Une formation gratuite rémunérée sera assurée pour tous les nouveaux collaborateurs. Nous accueillons également les candidatures dans le cadre du service civique. Que vous soyez débutant ou expérimenté, devenez téléconseiller dans un environnement dynamique et bienveillant #LI-DNI#IDJobWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.