Senior Services Manager

Il y a 2 heures

Brussels, Brussels, Belgique Vector Synergy Temps plein

💼 B2B contract

📍 Brussels, Belgium


Skills, knowledge, experience required:

  • Sound experience in IT services engineering, planning, operations, maintenance and management;
  • Demonstrable of experience as a line manager and provide evidence of having the ability of being a motivator and mentor;
  • Sound experience on the Configuration Management and Change Management processes and tools;
  • ITIL Expert /Managing Professional;


Desirable:

  • PRINCE 2 Foundation level or PMI PMP;
  • MSP Foundation.


Duties/role:

  • Deputizing for higher-grade staff when required;
  • Performing additional duties and responsibilities as assigned;
  • Working independently while supporting the delivery and continuous improvement of CIS services;
  • Managing Deployable CIS infrastructure and ensuring system readiness in line with the SLA;
  • Managing DCIS Configuration Management and ensuring all assets are maintained in known configuration states;
  • Managing Change Management plans and updating configuration baselines to meet evolving operational requirements.