Forward Deployed Engineer

pChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. /p h3Your Role /h3 pWithin our bDigital Customer Experience /b practice, we help organisations enhance the experiences of customers, citizens, employees, and partners by leveraging technology, data, and AI. We are looking for a Forward Deployed Engineer who combines strong software engineering capabilities with Customer Experience expertise and industry insight. In this role, you will work closely with clients to understand their business challenges, validate innovative solutions, and transform high-value ideas into scalable capabilities, collaborating with multidisciplinary teams across design, architecture, data, and platforms. /p pKey responsibilities include: /p ul liPartner with client stakeholders to understand industry challenges, customer journeys, and technology ecosystems. /li liTranslate business needs into clear use cases, technical requirements, and value-driven solution opportunities. /li liIdentify and apply software, automation, data, and bAI capabilities /b to improve customer and business outcomes. /li liBuild prototypes, MVPs, and intelligent solutions, including applications, APIs, AI agents, and workflow automation. /li liLeverage bgenerative AI and AI-assisted engineering tools /b to accelerate customer service, knowledge management, personalisation, development, and testing. /li liCollaborate with multidisciplinary teams to bring successful concepts into production while sharing reusable industry solutions and best practices. /li /ul h3Your Profile /h3 pThe ideal candidate combines strong Customer Experience expertise with hands‑on engineering and AI capabilities. They understand how customer journeys, business processes, data, and technology connect, and can work effectively with both business and technical stakeholders to deliver practical, high‑impact solutions. /p pKey profile

requirements:
/p ul liProven experience in digital Customer Experience initiatives, with a strong understanding of customer journeys across digital and assisted channels. /li liDeep expertise in at least one complex industry, preferably Energy Utilities, Public Sector, Manufacturing, or Automotive. /li liSolid software engineering background, including application development, bAPIs, integrations, cloud platforms /b, and modern engineering practices. /li liPractical experience with generative bAI, AI agents, LLMs /b and AI‑assisted development tools such as GitHub Copilot, ChatGPT, bClaude /b, or Microsoft Copilot. /li liCollaborative mindset and consulting‑oriented approach, with additional experience in AI platforms, bCRM/CX technologies /b, solution architecture, workshops, or technical pre‑sales considered a plus. /li liStrong communication and problem‑solving skills, with the ability to bridge business needs and technical solutions in fast‑changing environments. /li liProfessional working proficiency in English and Dutch /li /ul h3What you'll love about working here /h3 ul liDirect involvement in meaningful client and Customer Experience challenges. /li liThe opportunity to combine industry expertise with applied AI and software engineering. /li liClose collaboration with specialists across Customer Experience, design, architecture, data and engineering. /li liOpportunities to deepen your expertise in Energy Utilities, Public Sector, Manufacturing or Automotive. /li liThe freedom to experiment, validate ideas and turn successful concepts into working solutions. /li liA collaborative environment focused on responsible innovation and measurable client outcomes. /li /ul h3About Capgemini /h3 pCapgemini is an AI‑powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end‑to‑end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. /p