Senior Communication Manager

pICF Next creates and implements communication services for European institutions. We ensure that the messages of the key EU policies reach the citizens and stakeholders. If you’re an experienced communication expert who wants their work to make a difference, this is an offer for you. ICF Next is looking for a Senior Communication Manager to join the Client Relations Department. /ppYou will be responsible for the coordination and delivery of multi-channel communication projects for European institutions. You will act as a key liaison between clients and internal teams, ensuring strategic alignment, operational excellence, and high-quality service across all phases of campaign execution. This role requires strong project management capabilities, a deep understanding of EU affairs, and the ability to manage multiple projects simultaneously. /ph3Key Responsibilities /h3ulliCoordinate the development and implementation of 360° communication projects, including online, AV and web production, and event-based components. /liliMaintain regular contact with EU clients, ensuring their needs are met and expectations exceeded. /liliLead project planning, scheduling, and reporting activities, including financial tracking and KPI monitoring. /liliFacilitate collaboration across expert teams, partners, and stakeholders to ensure smooth delivery. /liliGuide and oversee junior team members, fostering a collaborative and inclusive team culture. /liliEnsure sound financial management of projects, including budget planning, monitoring of expenditure, and regular financial reporting to internal and external stakeholders. /liliEnsure quality control and continuous improvement through lessons learned and workflow optimisation. /liliSupport tender development and contribute to strategic proposals for new EU contracts. /li /ulh3Required Skills and Experience /h3ulliProven experience in managing EU-focused communication projects or working with European institutions. /liliStrong understanding of 360° communication strategies and tools. /liliExcellent organisational and multitasking skills, with the ability to manage complex workflows. /liliOutstanding interpersonal and client-facing communication skills. /liliExperience in coordinating junior team members. /liliFinancial and procurement awareness in project contexts. /liliFluent English (written and verbal); additional EU languages are a plus. /liliMinimum 3–5 years of experience in project or account management within the communication sector. /li /ulh3What

We Offer
/h3pA dynamic, multicultural work environment focused on impactful communication. Opportunities for professional growth through training, mentoring, and cross-functional collaboration. Engagement in high-profile EU projects that shape public understanding and stakeholder engagement. /ph3Right to Work, Location Sponsorship (Belgium) /h3pWe welcome applications from candidates based in any country. This role is located in Belgium, and successful candidates must: Have the legal right to work in Belgium, or be eligible for sponsorship on a case-by-case basis, and Be physically located in Belgium by Day 1 of employment (or shortly before your start date). Please ensure you can meet the right-to-work and location requirements or would qualify for sponsorship where applicable. /ph3Working at ICF /h3pICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. /ph3Candidate AI Usage Policy /h3pAt ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in‑person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. /ppBrussels, Belgium (BE75) /ppNeed help? We're here: /ph3About ICF /h3pICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com. /p