End-User Support Technician
Il y a 18 heures
Wallonia, Wallonia, Belgique
WLG
Temps plein
Gratuit avec email ou Google
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Gratuit avec email ou Google
Someone has to make the technology disappear into the
background. That is this job. You would look after the computing,
printing and network kit that a multinational defence organisation
in Mons, Belgium relies on every day — installing it, configuring
it, and getting it working again when it stops. On-site, alongside
the people you support. What you would be doing Installing,
maintaining and operating the full spread of workstations, printers
and network devices behind the site's office automation services
Setting up commercial software on networked and standalone
machines, and the network client software on the local-network
workstations Configuring local server software and the more awkward
peripherals Creating and maintaining user access, and
troubleshooting it for both fixed desks and mobile devices Working
with organisational units in Active Directory and with group policy
Handling support requests, work orders and whatever else the queue
brings Packaging software so it deploys automatically rather than
one machine at a time Contributing to security compliance and
remediation work Feeding incident, change, configuration and asset
management through the service-management toolkit What you would
bring CompTIA A+ or a Microsoft Certified IT Professional
qualification Proven hands-on work with Microsoft System Center
Configuration Manager Proven work with Active Directory objects,
user accounts and permissions Three years in a communications and
information systems environment Three years supporting users,
desktop hardware and desktop software Three years in an IT
administration role A solid grasp of how personal computers are
built and rolled out Current operating systems and office
automation software Why this one is worth a look It is a hands-on
post at a site where the work is visible and the people you help
sit in the same building. Support roles here tend to open doors
into the wider infrastructure teams.