Licence Expert

ph3Idalko is looking for a License Expert based in Berchem (BE) /h3 h3Let me tell you more about Idalko /h3 pAt Idalko, we believe that technology is only truly powerful when it helps people work better. That’s why we support knowledge-driven teams in reaching their full potential, by connecting the right tools to the right workflows. We start by listening, think along to improve processes, and deliver solutions that genuinely work for the people using them. /p pWe’re an international team of nearly 50 colleagues, with offices in Belgium, the Netherlands, and France. We specialize in digitalization tools like Atlassian ecosystem (Jira, Jira Service Management, Confluence, Bitbucket, Bamboo, etc.), and we support our clients in every aspect of these platforms. No one‑size‑fits‑all solutions, just what works best for each customer. /p pOur culture is all about real collaboration. We share ideas, help each other grow, and celebrate wins together. No egos, no micromanagement, just people committed to doing meaningful work, together. /p h3The Role You’ll Play as a License Expert : /h3 pAt Idalko, licenses are serious business, but that doesn’t mean the job has to be boring. As our bLicense Expert /b, you make sure customers always have the right Atlassian licenses, at the right time, without drama. /p pYou are the go‑to person for everything related to licenses and subscriptions. When someone says: “Let’s ask licensing”, they mean byou /b. /p pWhat you’ll actually do /p pOwn the full license lifecycle /p ul liHandle renewals, upgrades, expansions, and new purchases /li liKeep a crystal‑clear overview of customer subscriptions /li liMake sure customers never lose access because of “oops” /li /ul pBe everyone’s go‑to license nerd (in a good way) /p ul liHelp customers choose the right licenses /li liSave Sales Consultants from license headaches /li liAnswer license questions before they become Slack emergencies /li /ul pStay ahead of Atlassian chaos /p ul liTranslate Atlassian updates into human language for Idalko customers /li liMake sure we’re always up to date and compliant /li /ul pKeep our house in order /p ul liUpdate license‑related TCs and templates /li liManage partner registration programsKeep our license docs clean and useful (hello Confluence) /li /ul pShare the license wisdom /p ul liTrain new team members on how we handle licensing /li liImprove and maintain license‑related Confluence pages /li liHelp Idalko scale its licensing setup /li /ul h3It would be great if you: /h3 ul liYou love structure, but hate pointless bureaucracy /li liYou like being the person who actually knows how it works /li liYou’re detail‑oriented, but pragmatic /li liYou enjoy helping people and fixing messy processes /li liYou stay calm when Atlassian changes things /li liYou secretly enjoy being the license expert /li liIt would be a plus if you are fluent in Dutch, English, and French /li liAtlassian experience = big bonus points /li /ul h3What You Can Expect From Idalko /h3 ul liA flexible hybrid work arrangement with a people focus /li liFreedom to take ownership and develop your career in the direction you choose /li liA competitive compensation package with benefits customized for your country /li liA defined career progression plan along with dedicated time for training and certifications /li liA friendly, approachable team that values humor, honesty, and genuine connections /li /ul h3Apply For This Job /h3 pJoin us to support our customers on Atlassian tools (Jira, Confluence, BitBucket, Bamboo, ...) and the add‑ons of the ecosystem. Pssst… If you know other tools such as monday.com, feel free to contact us /p /p