It Training And Support Consultant
Enregistrez cette offre et organisez votre recherche
Créez un compte gratuit pour enregistrer des offres d'emploi, créer des alertes et revenir à cette liste depuis votre tableau de bord.
All potential candidates should read through the following details of this job with care before making an application.
Our client is now seeking an experienced professional to support the delivery, adoption, and continuous improvement of Digital Workplace solutions across the organization. The successful candidate will provide project management, ICT guidance, stakeholder engagement, user support, training and communication activities aimed at enhancing collaborative working through Microsoft 365 technologies, including SharePoint Online, Microsoft Teams and associated digital workplace services.
Daily rate offer: Freelancer agreement with a daily rate of 460 euros, or employment contract.
Key Responsibilities
Provide project management, ICT guidance and support for Digital Workplace initiatives.
Promote collaborative working through SharePoint Online, Microsoft Teams, Teams chat and connected real-time working solutions.
Organize and deliver demonstrations, presentations, seminars, training sessions and train-the-trainer activities.
Develop user documentation, guidance materials, knowledge base content and instructional videos.
Provide aftercare support, user coaching and drop-in support sessions following solution deployment.
Administer training courses through a Learning Management System (LMS), including reporting, analytics and KPI tracking.
Liaise with project teams, IT teams, support services, business analysts, developers and other stakeholders to ensure effective collaboration and issue resolution.
Support incident and change management activities using ServiceNow, Jira and Confluence.
Create stakeholder maps and ensure effective coordination with all relevant project teams.
Provide guidance, coaching and training to administrators and end users.
Coordinate with teams responsible for Wiki sites and collaborative platforms..
Required Skills and ExperienceExcellent knowledge of Windows-based user environments.
Very good knowledge of Microsoft 365 administration and application management, including SharePoint Online and Microsoft Teams.
Experience using Atlassian tools, including Jira and Confluence.
Proven experience providing user guidance, end-user assistance and information system support.
Experience preparing and delivering training courses for information systems.
Excellent written and verbal communication skills in English and French. xdkqlui Ability to deliver presentations, workshops and training sessions in both English and French.
-
It Training And Support Consultant
Il y a 2 jours
Saint-Gilles, Brussels, Belgique LinkedIn Temps pleinOur client is a major European public sector institution responsible for regional development, economic cohesion and investment programmes across multiple countries and regions. Its mission is to promote balanced economic growth, social inclusion, territorial cohesion and sustainable development through the management and implementation of large-scale...
-
It Process And User Support Officer
Il y a 3 jours
Saint-Josse-ten-Noode, Brussels, Belgique Vass Temps pleinА global digital transformation company with a team of more than 4,900 global players in 26 countries – in Europe, America and Asia, working together to put organizations at the forefront of innovation by bringing together talent, knowledge and technology.Our approach is based on conscious technology, through which we create positive environments and...
-
It Process And User Support Officer
Il y a 3 jours
Saint-Josse-ten-Noode, Brussels, Belgique Axians Temps pleinJoin Axians, where innovation thrives on trust and autonomy, and where every challenge is an opportunity to create technology with impact. IT Process and User Support Officer (Belgium)What We Are Looking ForWe are looking for an IT Process and User Support Officer to join our team in Belgium. In this role, you will support the implementation of regulatory...
-
It Process And User Support Officer
Il y a 4 jours
Saint-Gilles, Brussels, Belgique LinkedIn Temps pleinА global digital transformation company with a team of more than 4,900 global players in 26 countries – in Europe, America and Asia, working together to put organizations at the forefront of innovation by bringing together talent, knowledge and technology.A high number of candidates may make applications for this position, so make sure to send your CV and...
-
Senior AI IT Risk, Compliance
Il y a 2 jours
Saint-Josse-ten-Noode - Sint-Joost-ten-Node, Brussels-Capital, Belgique Next-Link Temps pleinNextLink is having an existing position as a Senior AI IT Risk, Compliance & Operational Resilience Consultant in Brussels area, Belgium. General information: - Start date: ASAP - Duration: 12 months renewable - Workload: full time - Work location: Brussels area, Belgium The consultant will be responsible for: • Strengthening the ICT and AI risk...
-
It Support
Il y a 3 jours
Saint-Josse-ten-Noode, Brussels, Belgique Michael Page Temps pleinAs part of the IT team, you will be the first point of contact for end users and help ensure a smooth and efficient IT experience across the organization.Your responsibilities will include:Providing first-line IT support to employees.Troubleshooting hardware, software, and Microsoft 365 issues.Managing incidents and service requests through the ticketing...
-
It Support Analyst
Il y a 3 jours
Saint-Josse-ten-Noode, Brussels, Belgique Linkedin Temps pleinTechnology Support AnalystLocation: Brussels, BelgiumSalary: Up to €75,000 per annumEmployment Type: PermanentDepartment: Local Technology SupportReports To: Technology Support Manager / SupervisorThe OpportunityWe are working with a leading international professional services organisation to appoint a Technology Support Analyst to join its technology team...
-
Team Leader – It Support
Il y a 3 jours
Saint-Josse-ten-Noode, Brussels, Belgique TULA Consulting Temps pleinWe’re hiring: Team Leader – IT SupportHave you got what it takes to succeed The following information should be read carefully by all candidates. Brussels, Belgium Fully onsite Full-timeWe are looking for an experienced Team Leader – IT Support to lead and coordinate an onsite IT support team in Brussels.If you combine strong people leadership with...
-
It Support Analyst
Il y a 3 jours
Saint-Gilles, Brussels, Belgique LinkedIn Temps pleinTechnology Support AnalystAll potential candidates should read through the following details of this job with care before making an application.Location: Brussels, BelgiumSalary: Up to €75,000 per annumEmployment Type: PermanentDepartment: Local Technology SupportReports To: Technology Support Manager / SupervisorThe OpportunityWe are working with a...
-
Senior It Consultant
Il y a 3 jours
Saint-Gilles, Brussels, Belgique LinkedIn Temps pleinSenior ConsultantAre you ready for the next step in which you really make a difference as a link between business and IT? As a Senior Consultant at Darwind, you will work with clients on challenging projects in IT and data management that match your expertise and interests.but who is darwind?Darwind was born from the observation that the current model of...
